Service Technician - Permanent - Palmerston North

Full job description

Enjoy a varied and dynamic work environment where no two days are the same

Join a dedicated, professional and high-performance team

Salary range $72,70+-$80,788, actual salary based on skills and experience

Use your prior mechanical knowledge and problem-solving skills along with equipment diagnostics while achieving the effective and successful operational and maintenance of FENZ equipment

Mo tenei turanga - about the role

Reporting to the Manager Regional Equipment & Logistics Service Centre, this is a dynamic role with a diverse set of responsibilities. You will be part of a small team of service technicians and Logistics Support personnel. Day to day some of the duties you will be responsible for will involve:

Providing face-to-face service to FENZ operational personnel

Providing operational equipment and operational equipment asset distribution, management and maintenance, servicing, testing and certification

Establishment and maintaining relationships across similar organisations regarding equipment management and maintenance

Storage and distribution for a wide range of emergency response materials

Records, data, and information management

Involved in various projects related to equipment and logistics service improvement

Ko tau na i tenei turanga - What you'll bring to the role:

This is a fast paced and dynamic role that requires a hands-on, flexible approach, and excellent customer facing skills. You will bring a wide range of experience as a technician along with leadership skills and patience for teaching and mentoring/developing the regional operational staff in operational equipment care and husbandry.

To be successful in this role, we'd expect you will:

A strong understanding of the full range of Fire and Emergency operational equipment and its operating environments

Demonstrated workflow forecasting and prioritisation skills

Demonstrated skill with diagnosing, maintaining, and repairing equipment including small engines, from chainsaws to generators or pumps

Problem solving towards range of sometimes complex mechanical or engineering challenges

Excellent prioritisation and time management skills

He aha nga painga o tenei mahi mou? - Why you will enjoy working here

As an employer, Fire and Emergency New Zealand is committed to providing an enjoyable and challenging work environment with a focus on ongoing personal development.

Benefits

Matched Kiwi Saver employer contributions of up to 6%

Life and income protection insurance for eligible employees

A health and wellness policy that supports our people

The salary range for this role is $72,70+ - $80,788 dependent on skills and experience relevant to the role.

Ko wai matou - who are we?

Fire and Emergency New Zealand is a Crown Entity responsible for reducing unwanted fires, responding to structural and vegetation fires and other emergencies including motor vehicle crashes, medical emergencies, hazardous substance related incidents, natural disasters, and supporting increased community resilience.

Our vision is to build stronger communities and protect what matters most to the people within them. We are proud to be recognised as New Zealand's most trusted public sector agency. Our values reflect what our people believe is core to who we are and the organisation we aspire to be.

We Do the Right Thing - Kia Tika

We Serve and Support - Manaakitanga

We Are Better Together - Whanaungatanga

We Strive to Improve - Auahatanga

Ko te tono mai - How to apply:

Come join us - we are excited about the future of Fire and Emergency New Zealand, and we'd love you to be part of it! We value diversity as a strength and welcome applicants that can help bring a difference to our organisation.

If this sounds like you, apply now. To download a copy of our position description please visit our vacancy page on our FireJobs website.

If you have any specific questions about this role, please email: nhqjobs@fireandemergency.nz

However please note, applications sent via email will not be accepted.

Applications close 15th July 2025

Please note: Eligibility to work in New Zealand is mandatory for this role.