Description
Hydrofia Water Purifiers is seeking a highly skilled and motivated Service Technician to join our team. As a Service Technician, you will play a crucial role in delivering exceptional service and support to our valued customers. We are looking for individuals with a strong technical background, excellent problem-solving skills, and a customer-focused mindset.
Responsibilities:
Perform installations, repairs, and maintenance of [product or equipment] according to customer specifications and company standards.
Diagnose and troubleshoot technical issues promptly and efficiently.
Conduct thorough inspections and testing of equipment to ensure optimal performance and functionality.
Collaborate with customers to identify their needs, provide technical guidance, and offer solutions that best fit their requirements.
Maintain accurate records of service calls, repairs, and inventory of spare parts.
Provide exceptional customer service, ensuring customer satisfaction throughout the service process.
Stay updated on the latest industry trends, technologies, and product developments to enhance technical knowledge and skills.
Adhere to safety guidelines and protocols, ensuring a safe working environment for yourself and others.
Requirements:
High school diploma or equivalent;
Technical certification or relevant degree preferred.
Proven experience as a Service Technician or in a similar role, preferably in [industry or field].
Ability to work independently and in a team, managing multiple tasks simultaneously.
Valid driver's license and clean driving record