Service Worker

Your Opportunity:
Organized, methodical, and with a meticulous attention to detail, you ensure that every aspect of the ambulance itself and the equipment on it is ready to go. As an Service Worker II - Ambulance Readiness Attendant (ARA), you make certain that the cab, patient compartment, equipment and the vehicle itself is clean, checked and in good working order. As an ARA, you will use digital tools and checklists to ensure EMS staff are fully prepared. That means you will be required to complete and submit digital vehicle and equipment checks, discarding and replacing items with an expiry date, and restocking items as needed. You will be required to reposition ambulances within, and adjacent to, the Mega Station in which you are assigned. This newly developed position’s job duties may evolve as related roles and responsibilities are better understood once ongoing organizational experience is gained.
Description:
As a Service Worker II, you will be responsible for readying supplies, and cleaning/disinfecting instruments and specialty equipment for immediate use/reuse by healthcare staff. You will distribute and replenish patient care supplies, perform quality control tests on equipment and record maintenance data. You may also transport patients (clients/residents), equipment, lab specimens, blood and blood products, and patient charts. You will report any concerns regarding supplies and safety issues to Unit Managers and perform other duties as required. In addition, you will ensure that patient care areas and other assigned areas are accurately stocked and that specialty equipment required by the healthcare staff is available.
Acute Care Alberta: N
Primary Care Alberta: N
Recovery Alberta: N
Classification: Service Worker II
Union: AUPE GSS
Unit and Program: Emergency Medical Services
Primary Location: EMS Headquarters - Calgary
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 06-JUN-2026
Employee Class: Regular Full Time
Date Available: 16-JUN-2026
Hours per Shift: 11.08
Length of Shift in weeks: 12
Shifts per cycle: 42
Shift Pattern: Days, Evenings, Nights, Weekends
Days Off: As Per Rotation
Minimum Salary: $21.32
Maximum Salary: $23.24
Vehicle Requirement: Driver's License, Vehicle Provided
Required Qualifications:
Grade 12 or equivalent.
Additional Required Qualifications:
Class 5 driver's licence or non GDL in good standing (6 demerits or less and no current suspensions). You will be required to perform a vehicle orientation and maneuvering competency review prior to driving the ambulance within or adjacent to the EMS facility. Possesses a basic understanding of cleaning and disinfection, as well as inventory management. Possesses a basic understanding of automotive components, operations and maintenance inspections. Applicants must have at minimum, basic computer skills, such as filling out electronic checklists and forms. Applicants must demonstrate the ability to read, write, speak, understand and follow written and oral directions in English. Must be able to work with minimal supervision. Physical requirements of the job include lifting to 80 pounds, climbing into and out of the cab and the patient compartment of ambulances, mostly standing and walking during each shift, and the ability to bend, crouch, and twist without restriction.
Preferred Qualifications:
Preference will be given to those applicants that have previous experience performing cleaning duties in a hospital or institution, as well as knowledge of machines and tools, including their uses, basic maintenance and troubleshooting. Previous car detailing experience and previous experience driving larger vehicles, such as a full sized pickup truck or cube van an asset. A combination of education, training and relevant experience, including customer-service experience, may be considered.