ServiceNow

💰 ₹18,000 - ₹28,800 (Est.) 📍 Jaipur 🕐 5 days ago

Job Description

E
Enli10 Avenue


Graphic Design Internship
Enli10 Avenue • Jaipur, Rajasthan • via LinkedIn
23 hours ago
Full–time
Apply on LinkedIn
Apply on Internshala
Job description
Company Description

Enli10 Avenue is disrupting the archaic rug industry by introducing a revolutionary innovation. ????

We are developing rugs & carpets made from 100% recycled PET bottles, making them durable, pet safe, weather proof, machine washable and above all sustainable. ♻



Role Description

This is a remote Graphic Design Internship role at Enli10 Avenue. The Graphic Design Intern wil...
Report this listing

ServiceNow


Sr Technical Program Manager
ServiceNow • Hyderabad, Telangana • via ServiceNow Careers
13 hours ago
Full–time
Apply on ServiceNow Careers
Job description
Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description

Job Description

Team & Role

The Senior Technical Program Manager position is part of a global team who reports to the Senior Manager of Supportability and Readiness. This position is critical to the support organization as we prepare the support teams for upcoming features, new products, and depreciation of existing features in an effort to provide an exceptional customer experience.

We are a fun and energetic team of technical experts who work cross functionally with development, product and support teams to understand technical features and provide support with an appropriate level of training at the right time. We proactively reduce case volume through a proven risk analysis process and our technical expertise.

What you get to do in this role:
• You will be responsible for ensuring our Global Technical Support Team is ready to support all existing and new releases in the assigned Business Area.
• Work with Engineering Business Areas and product operations teams to implement the Transfer of Information (TOI) for support around new releases – identify and address risk items, key features, functionality changes, etc.
• You will be responsible for understanding the details of development, identification of training needs, identification of tooling needs, assessment of resource impacts, and identifying other mitigation activities to maximize customer satisfaction of the support received.
• You will be the single point of contact between engineering and Global Technical Support for the assigned products and applications. This includes overall supportability and the readiness of support for new releases.
• You will be working with Engineering and Support teams globally, and will be responsible for striving towards continuous improvement in key Support metrics including Customer Satisfaction, Time to Relief, Time to Resolve, Escalation Effectiveness, etc.
• Work with the global support delivery leaders to ensure that the application is being supported well, Backlog, headcount, knowledge training gaps, includes facilitating and leading initiatives to improve the customer experience.
• Be the point of contact from support with engineering, professional and product operations for the said applications and products.
• Represent Global Technical Support in the development and release process of new family versions, which include providing feedback on architecture design and operability of product features.
• You’ll identify problems other missed, make reasoned decisions with imperfect or ambiguous information, and be proactive in identifying the best path forward
• Advocate and champion design thinking and methodologies throughout the product development lifecycle.
• Work on new, complex, high-priority initiatives while remaining flexible and meeting tight deadlines
• Apply your breadth of experience to model, prototype, and iterate on our existing solutions
Qualifications

Preferred Qualifications:
• BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience.
• Experience working on and managing large projects or programs with cross-functional teams.
• Deliver solutions and strategies while mitigating or removing obstacles.
• Experience utilizing software to keep projects organized, track metrics, and report on progress.
• At least 2-4 years of experience in Customer Support in a high-tech industry, preferably SaaS environments
• At least 2 years of support services experience, including Technical Support operations and Release Management in a high-tech industry, preferably SaaS environments (ServiceNow, Salesforce, Workday, etc.)
• Exposure and working knowledge of Enterprise Customer Support environments using best practices such as ITIL. Experience on Service products, preferable ServiceNow like ITSM, ITBM, ITOM, etc.
• Excellent leadership skills with the ability to work independently and collaborative with cross functional organizations within ServiceNow
• Collaborate across multiple teams and functions. As such, demonstrated ability to work effectively with his/her peer group and leading by influence is an absolute must.
• Excellent interpersonal, written and oral communication skills, demonstrated by the ability to: listen to and empathize with others; convey confidence; provide exemplary levels of service; resolve conflict effectively; collaborate with, and facilitate groups.
• Outstanding presentation skills and ability to demonstrate value to stakeholders at various functional levels

Preferred Qualifications:
• 5+ years of project/program management experience in mid/large size companies, ideally on a design team
• Leads (or significantly contributes to) large, cross-functional initiatives – and creates successful outcomes
• Acts as a change ambassador by promoting and communicating new ideas to propel innovative and scalable solutions across our organization.
• Communicates with candor and empathy while sharing learnings from individual and team experiences to drive continual improvement for self and others
• Previous ServiceNow experience preferred

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, ****** orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

💡 Quick Summary

Seeking a career-building opportunity? The ServiceNow position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.

Sponsored

Job Details

Company Name: Sr Technical Program Manager

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for ServiceNow in Jaipur is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, ServiceNow is an on-site position based in Jaipur. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for ServiceNow. Previous experience in Work from home Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

Similar Openings

  • Injectable Sales Consultant

    Clarion Medical Technologies, a Richards Group company, specializes in surgical, vision and aesthetic healthcare medical devices. Some of these products include laser technologies, diagnostic tools for early disease detection and advanced imaging sys...

    Full Time / Part Time

    Salary Estimated: 21K to 29K

    Winnipeg, Manitoba

    July 11, 2026


    Apply Now

  • Software Engineer

    Full job description We're looking an Intermediate Software Engineer to join the Plexure team based in Auckland CBD. Become part of a global, growing SaaS company at an exciting point in our growth journey. You'll enjoy WFH days each week + lots of l...

    Full Time / Part Time

    Salary Estimated: 16K to 26K

    Auckland, Auckland

    July 10, 2026


    Apply Now

  • Casual Caregiver

    Full job description Benefits- what's in it for you? Be in control of your roster- shifts that suit your lifestyle and availability We have a dedicated internal casual team (MetFlex) that will look after your training and development, working schedul...

    Full Time / Part Time

    Salary Estimated: 15K to 27K

    Auckland, Auckland

    July 10, 2026


    Apply Now

  • Project Administrator

    Full job description Variety and pace, supporting multiple projects through preconstruction and construction, while working alongside specialists Newmarket office based Fixed Term/Secondment until 18 December 2026 Te whiwhinga mahi - Our opportunity ...

    Full Time / Part Time

    Salary Estimated: 25K to 32K

    Auckland, Auckland

    July 10, 2026


    Apply Now

  • Caregiver

    Full job description Why Join Work close to home in Green Bay, West Auckland Excellent hourly rates and weekend allowance on offer Great staff benefits such as paid wellbeing days and paid birthday leave. About the role We are looking for a Caregiver...

    Full Time / Part Time

    Salary Estimated: 21K to 25K

    Auckland, Auckland

    July 10, 2026


    Apply Now

  • Senior Research Assistant

    Full job description Company Description Waipapa Taumata Rau | The University of Auckland The University of Auckland is Aotearoa New Zealand’s leading university. With more than 6,000 academic and professional staff supporting over 46,000 students, w...

    Full Time / Part Time

    Salary Estimated: 24K to 25K

    Auckland, Auckland

    July 9, 2026


    Apply Now