ServiceNow Architect

Remote

Job Description:

The Solution Architect is responsible for the overall design, mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans.
• Minimum of seven to nine years of experience in ServiceNow development and architecture.
• Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
• ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred.
• Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages.
• Exceptional problem-solving and communication skills.
• Demonstrated leadership abilities, with the capacity to inspire and guide teams.
• Strong client-facing and consulting skills.
• Experience with ServiceNow ITSM, CSM implementations
• Experience as a key technical resource leading the development and delivery of ITOM / CMDB solutions in ServiceNow environments
• Expert level proficiency in ITOM (Discovery, Service Mapping and Event Management)/CMDB product line
• Experience with CMDB and its operation management