Job Description
Full–time
Job Description :
Job Title - ServiceNow Senior Support Analyst, Associate
Location - Pune, India
Role Description
Deutsche India was established in 2005 to support Deutsche Bank’s global businesses and infrastructure functions. Our 15000+ employees across Mumbai, Pune, Bangalore, and Jaipur, working in finance, risk, technology, and operations, have a single mission to build an expertise-based organisation that delivers exceptional value for our clients.
Our strength lies in our people who are focused on exploring, innovating, and creating solutions and new possibilities for the financial world.
We believe that people are empowered when there is opportunity, diversity, inclusivity, and purposeful action.
When Deutsche Bank set out on its digital transformation, our aim was to help our local and global clients transform their own business models and integrate our financial services into their digitalised business models through technology services.
We want to use the possibilities of modern technologies, especially in the areas of cloud, AI (Artificial Intelligence), and data analytics to shape the future of our industry, develop innovative services, and deliver new data-driven business models.
We have formed strategic partnerships with several leading tech companies, including ServiceNow, to drive transformation from a solid tech platform.
With ServiceNow, we are establishing a Centre of Excellence (CoE) located in India (Pune and Bangalore), which will support our transformation priorities.
ServiceNow is integral to the creation of digital workflows throughout the bank’s global operations and will help us simplify operations, empower employees, improve customer service, and bring innovation to market faster.
The position will be in the Production Engineering SRE team who are responsible for support and maintenance of the ServiceNow application which is the second most used system in the bank.
The role involves the day-to-day support of the platforms and the deployment of multiple upgrades and enhancements to ensure the highest monitoring service is achieved
💡 Quick Summary
Seeking a career-building opportunity? The ServiceNow Developer| Associate position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
