Roles & Responsibilities:Custom Application DevelopmentDesign, develop, and deploy custom applications on the ServiceNow platform to meet business requirements.Customize existing ServiceNow applications to enhance functionality and user experience.Integration And AutomationImplement integrations between ServiceNow and other enterprise applications using REST/SOAP APIs.Automate workflows and processes to improve efficiency and streamline operations.Technical LeadershipProvide technical guidance and best practices for ServiceNow development to junior developers and team members.Conduct code reviews and ensure adherence to development standards and quality assurance practices.Requirement Gathering and AnalysisCollaborate with stakeholders to gather requirements and translate them into technical specifications.Analyze business needs and propose effective solutions using the ServiceNow platform.Testing And DocumentationDevelop and execute test plans to ensure quality and functionality of custom applications.Create and maintain documentation for developed applications, including user guides and technical specifications.Support And MaintenanceProvide ongoing support for deployed applications, addressing any issues or enhancements as needed.Monitor application performance and implement improvements based on user feedback.Experience & EducationBachelor’s degree in Computer Science, Information Technology, or a related field.6 years of overall experience, with 3 to 4 years of direct experience in ServiceNow custom application development.Proficiency in ServiceNow platform features, including Service Catalog, Incident Management, Change Management, and Reporting.Strong knowledge of JavaScript, HTML, CSS, and ServiceNow development tools (e.g., Studio, Flow Designer).Experience with ServiceNow integrations (REST/SOAP) and database management.
💡 Quick Summary
Seeking a career-building opportunity? The ServiceNow Developer - Custom App Development position is now open for candidates interested in the Hindi Call Center Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hindi Call Center Jobs is a plus.