Job Description
Position: ServiceNow Developer- SecOps (c2h)
Location: Bangalore/Gurugram/Mumbai (Hybrid)
Experience Required:
· 1-4 years of experience in IT, IT Security, Security, Technical helpdesk, Security Operations are preferred
· University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred.
· Understanding of Web Access Firewalls (WAF) will be preferable
· Strong oral and written communication skills including the ability to interact directly with individuals that do not have an IT background.
· Intermediate knowledge of endpoint and network security concepts and tools preferred.
· Knowledge of ServiceNow.
· Experience with event monitoring and security reporting.
· Ability to exercise sound technical, interpersonal, and organizational judgment while evaluating and solving complex problems.
· Attention to detail.
· Action-oriented attitude and willingness to roll up sleeves.
· Integrity and the highest ethical standards.
· Courage of convictions and the ability to respectfully debate the status quo.
Day-to-day activities involve:
· Manage the application and troubleshoot any issues
· 3+years of experience in SNOW
· Mandate experience with SIR
· Create categories/sub-categories/fields when requested
· Create inbound email rules when tickets need to be created for emails
· Update our table for pre-prod and prod alerts for various alert types
· Any other customizations or requests from analysts
· Simplify the table structure in ServiceNow SIR
o Our current table was not designed for such expansion. We have 300+ fields created that has slowed down our application, and sub-tables would need to be created so that future updates can be managed efficiently
· Integrate SNOW with Crowdstrike (CS) via API
o CS SME will provide the key for integration
o Updates in SNOW will need to be reflected in CS
· Improve efficiency of ServiceNow
o SNOW has slowed down significantly in the past few months. We would want additional eyes to find ways to improve its efficiency
· Review various Business Rules/UI Policies
• o Over time, many UI policies have been created. We would want these to be reviewed and simplified.
Location: Bangalore/Gurugram/Mumbai (Hybrid)
Experience Required:
· 1-4 years of experience in IT, IT Security, Security, Technical helpdesk, Security Operations are preferred
· University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred.
· Understanding of Web Access Firewalls (WAF) will be preferable
· Strong oral and written communication skills including the ability to interact directly with individuals that do not have an IT background.
· Intermediate knowledge of endpoint and network security concepts and tools preferred.
· Knowledge of ServiceNow.
· Experience with event monitoring and security reporting.
· Ability to exercise sound technical, interpersonal, and organizational judgment while evaluating and solving complex problems.
· Attention to detail.
· Action-oriented attitude and willingness to roll up sleeves.
· Integrity and the highest ethical standards.
· Courage of convictions and the ability to respectfully debate the status quo.
Day-to-day activities involve:
· Manage the application and troubleshoot any issues
· 3+years of experience in SNOW
· Mandate experience with SIR
· Create categories/sub-categories/fields when requested
· Create inbound email rules when tickets need to be created for emails
· Update our table for pre-prod and prod alerts for various alert types
· Any other customizations or requests from analysts
· Simplify the table structure in ServiceNow SIR
o Our current table was not designed for such expansion. We have 300+ fields created that has slowed down our application, and sub-tables would need to be created so that future updates can be managed efficiently
· Integrate SNOW with Crowdstrike (CS) via API
o CS SME will provide the key for integration
o Updates in SNOW will need to be reflected in CS
· Improve efficiency of ServiceNow
o SNOW has slowed down significantly in the past few months. We would want additional eyes to find ways to improve its efficiency
· Review various Business Rules/UI Policies
• o Over time, many UI policies have been created. We would want these to be reviewed and simplified.
💡 Quick Summary
Seeking a career-building opportunity? The ServiceNow Developer- SecOps (c2h) position is now open for candidates interested in the Software Developer Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
