Job Description
Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior consultant Specialist
In this role, you will be:
Collaborate with HR product owners, HRIT Agile Lead and/or Scrum Master to deliver the ServiceNow product backlog
Capture, analyse and document business process
Participate in the designing of solutions to address business requirements
Deliver ServiceNow based solutions, using out of the box configuration and/or code frameworks e.g. system config, scripts, rules, workflow, Flow Designer, UI Builder, REST APIs, portal widgets (HTML5, CSS, Javascript), Security rules (ACLs)
Test and peer review configuration and code to ensure it meets requirements and quality
Align with HSBC development standards and good practice guidance, including Agile delivery and Release Management controls. In the longer term be expected to contribute to the ongoing evolution of these practices and standards.
Write appropriate functional and technical documentation
Identify continuous improvement opportunities e.g. error detection and performance enhancements
Ensure alignment with HSBC standards, governance, and documentation requirements
Actively participate in the ServiceNow Agile Delivery Pod e.g. resolution of system defects, delivery of service requests, development of changes, upgrades/patching, proactive monitoring of system health and performance
Requirements
To be successful in this role, you should meet the following requirements:
ServiceNow HR Service Delivery implementation and/or continuous delivery experience
Knowledge of ServiceNow HR Service Management functionality, configuration, support resources and roadmaps
Knowledge of ServiceNow platform development (HR Service Management), including Configuration Frameworks, Business Rules, Scripts, ACLs, Workflow, Flow Designer, Agent Workspace, UI Builder, REST APIs, Portal and Import Sets, Security rules (ACLs)
Have worked successfully within a DevOps and Agile team/environment
Be a proven self-starter who can operate and develop without close supervision
Experience in software development and/or application configuration skills.
Experience in one or more of the following:
JavaScript
HTML5, CSS and AJAX
Mobile (e.g. MDM, Responsive Design)
Performance Monitoring/Testing
Automation, AI and/or Robotics
Web Services & APIs
Experience of working in a multi-cultural environment – demonstrable ability to adapt to different cultures
Experience of working in virtual, geographically dispersed locations and time zones
Experience of core IT Service Management processes, including Incident Management, Problem Management and Release Management
Experience of producing technical specifications and documentation
Experience of SaaS software and working with software vendors to keep abreast of developments, releases and roadmaps
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior consultant Specialist
In this role, you will be:
Collaborate with HR product owners, HRIT Agile Lead and/or Scrum Master to deliver the ServiceNow product backlog
Capture, analyse and document business process
Participate in the designing of solutions to address business requirements
Deliver ServiceNow based solutions, using out of the box configuration and/or code frameworks e.g. system config, scripts, rules, workflow, Flow Designer, UI Builder, REST APIs, portal widgets (HTML5, CSS, Javascript), Security rules (ACLs)
Test and peer review configuration and code to ensure it meets requirements and quality
Align with HSBC development standards and good practice guidance, including Agile delivery and Release Management controls. In the longer term be expected to contribute to the ongoing evolution of these practices and standards.
Write appropriate functional and technical documentation
Identify continuous improvement opportunities e.g. error detection and performance enhancements
Ensure alignment with HSBC standards, governance, and documentation requirements
Actively participate in the ServiceNow Agile Delivery Pod e.g. resolution of system defects, delivery of service requests, development of changes, upgrades/patching, proactive monitoring of system health and performance
Requirements
To be successful in this role, you should meet the following requirements:
ServiceNow HR Service Delivery implementation and/or continuous delivery experience
Knowledge of ServiceNow HR Service Management functionality, configuration, support resources and roadmaps
Knowledge of ServiceNow platform development (HR Service Management), including Configuration Frameworks, Business Rules, Scripts, ACLs, Workflow, Flow Designer, Agent Workspace, UI Builder, REST APIs, Portal and Import Sets, Security rules (ACLs)
Have worked successfully within a DevOps and Agile team/environment
Be a proven self-starter who can operate and develop without close supervision
Experience in software development and/or application configuration skills.
Experience in one or more of the following:
JavaScript
HTML5, CSS and AJAX
Mobile (e.g. MDM, Responsive Design)
Performance Monitoring/Testing
Automation, AI and/or Robotics
Web Services & APIs
Experience of working in a multi-cultural environment – demonstrable ability to adapt to different cultures
Experience of working in virtual, geographically dispersed locations and time zones
Experience of core IT Service Management processes, including Incident Management, Problem Management and Release Management
Experience of producing technical specifications and documentation
Experience of SaaS software and working with software vendors to keep abreast of developments, releases and roadmaps
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
💡 Quick Summary
Seeking a career-building opportunity? The ServiceNow HR Service Delivery implementation , Portal widget/Senior Consultant Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
