ServiceNow Principal Technology Manager |VP|

Position Overview Job Title-Engineering Chapter Lead, VP Location- Pune Role Description You will be joining Foundational Platforms team within Cloud and Platform/CTO. The team is responsible for engineering of ServiceNow platform that runs bank's ITSM processes (Incident, Problem, Change, Configuration, Service Request and others) which is the second most used application within the Bank. You will have an opportunity to design and implement solutions used by tens of thousands of users across the world. We are a global team and you will work with the best ServiceNow Engineers and Business Analysts within the teams spanning three locations (UK, US and India). What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities . Developing ITSM, SAMPro based solutions on ServiceNow platform using an 'Architecture first' principle . Good hands-on experience on developing optimized workflow in ServiceNow. . Working with Business Analysts on technical stories, ensuring timely delivery during Sprint cycles . Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution . Supporting Agile ceremonies: story pointing, sprint planning, daily stand-up, Show&Tell and retrospectives . Defining and documenting the standards for how the Engineering discipline operates. . Training and educating the chapter (and others where helpful) on these standards. . Providing oversight and measuring how well those standards are adopted. . Developing the professional growth of the discipline (e.g. measuring improvements and maturity) . Line manager responsibility for all resources within Engineering Chapter, ensuring clear development and career paths, succession planning, and hiring of resources Your skills and experience . ServiceNow in-depth ITSM, SAMPro product knowledge is required, ITOM (Discovery/CMP/Service Mapping/GRC) or ITBM are beneficial . Proven experience of delivering solution using ServiceNow development best practices . Experience working in Agile environment using sportify methodology a plus . Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities . Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations . Expected development experience in ServiceNow is minimum of 8 years . Experience on measuring code quality is a plus. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides. 8.00-10.00 Years

India
Maharashtra
Pune Show on map Get directions