Job Description
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at accenture.com
Role Overview:
We are seeking expressions of interest from experienced professionals to join our team in a ServiceNow Developer, ITSM Consultant, or Architect role. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow platform, driving business process automation, and delivering seamless IT services management solutions to improve efficiency across various business functions.
Key Responsibilities:
Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution design, configuration, testing, and deployment.
Design and configure ServiceNow modules such as ITSM (Incident, Problem, Change Management), ITOM, HRSD, and others based on business needs.
Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies.
Implement workflows, business rules, and automation to streamline processes and improve user experience.
Work closely with IT teams, business stakeholders, and other ServiceNow professionals to align solutions with organizational goals.
Provide post-implementation support, troubleshooting, and maintenance of the ServiceNow platform.
Create and maintain comprehensive documentation for processes, configurations, and solutions. Ensure that best practices and ITIL frameworks are followed.
Assist with upgrades, patches, and new releases to ensure platform stability and enhancement of functionality.
Provide training and support to end users and junior team members as needed.
Role Overview:
We are seeking expressions of interest from experienced professionals to join our team in a ServiceNow Developer, ITSM Consultant, or Architect role. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow platform, driving business process automation, and delivering seamless IT services management solutions to improve efficiency across various business functions.
Key Responsibilities:
Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution design, configuration, testing, and deployment.
Design and configure ServiceNow modules such as ITSM (Incident, Problem, Change Management), ITOM, HRSD, and others based on business needs.
Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies.
Implement workflows, business rules, and automation to streamline processes and improve user experience.
Work closely with IT teams, business stakeholders, and other ServiceNow professionals to align solutions with organizational goals.
Provide post-implementation support, troubleshooting, and maintenance of the ServiceNow platform.
Create and maintain comprehensive documentation for processes, configurations, and solutions. Ensure that best practices and ITIL frameworks are followed.
Assist with upgrades, patches, and new releases to ensure platform stability and enhancement of functionality.
Provide training and support to end users and junior team members as needed.
💡 Quick Summary
Seeking a career-building opportunity? The ServiceNow Role (Expression of Interest) position is now open for candidates interested in the Remote Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
