Job Description
Education And Experience
Bachelor's degree in computer science, related field or equivalent experience
Minimum 4 Years of experience in Event or Capacity Management.
Experience in ITIL
Strong working knowledge of IT operations and support organizations
Working experience in a production/operational environment, international experience
valued
Proven ability to work under pressure
2 | Page
Facilitating the resolution of complex incidents
ITIL Accredited
Required Knowledge, Skills And Competencies
Experience in advanced administering ServiceNow Platform and/or IT Service Management
Experience
Scripting - JavaScript, Web Services, HTML, CSS, AJAX, Jelly, TOM (Discovery, Event, Service
Mapping)
ServiceNow Certified System Administrator Implementation Specialist and Certification
Knowledge of testing methodologies and frameworks
Understanding Agile and SCRUM
ITIL V3/V4 Foundation accreditation
Experience in ServiceNow configuration, Scripting, workflows, and customisations.
Fluent communication, orally and in writing, and can present complex information to both
technical and non-technical audiences.
Experience planning, scheduling, and monitoring work to meet time and quality targets.
Facilitates collaboration between stakeholders who share common objectives.
Selects appropriately from applicable standards, methods, tools, and applications.
Fully understands the importance of security to own work and the operation of the
organisation.
Seeks specialist security knowledge or advice when required to support own work or work of
immediate colleagues.
Ability to develop and maintain excellent relationships with external and internal customers.
Can show capability to manage a variety of competing tasks and issues, prioritising
appropriately and escalating where necessary.
Encourages a culture of sharing information as required and ensures they share and receive
information effectively.
Works under general direction within a clear framework of accountability. Exercises
substantial personal responsibility and autonomy. Plans own work to meet given objectives
and processes.
Influences customers, suppliers and partners at account level.
May have some responsibility for the work of others and for the allocation of resources.
Participates in external activities related to own specialism.
Makes decisions which influence the success of projects and team objectives.
Collaborates regularly with team members, users, and customers.
Engages to ensure that user needs are being met throughout
Bachelor's degree in computer science, related field or equivalent experience
Minimum 4 Years of experience in Event or Capacity Management.
Experience in ITIL
Strong working knowledge of IT operations and support organizations
Working experience in a production/operational environment, international experience
valued
Proven ability to work under pressure
2 | Page
Facilitating the resolution of complex incidents
ITIL Accredited
Required Knowledge, Skills And Competencies
Experience in advanced administering ServiceNow Platform and/or IT Service Management
Experience
Scripting - JavaScript, Web Services, HTML, CSS, AJAX, Jelly, TOM (Discovery, Event, Service
Mapping)
ServiceNow Certified System Administrator Implementation Specialist and Certification
Knowledge of testing methodologies and frameworks
Understanding Agile and SCRUM
ITIL V3/V4 Foundation accreditation
Experience in ServiceNow configuration, Scripting, workflows, and customisations.
Fluent communication, orally and in writing, and can present complex information to both
technical and non-technical audiences.
Experience planning, scheduling, and monitoring work to meet time and quality targets.
Facilitates collaboration between stakeholders who share common objectives.
Selects appropriately from applicable standards, methods, tools, and applications.
Fully understands the importance of security to own work and the operation of the
organisation.
Seeks specialist security knowledge or advice when required to support own work or work of
immediate colleagues.
Ability to develop and maintain excellent relationships with external and internal customers.
Can show capability to manage a variety of competing tasks and issues, prioritising
appropriately and escalating where necessary.
Encourages a culture of sharing information as required and ensures they share and receive
information effectively.
Works under general direction within a clear framework of accountability. Exercises
substantial personal responsibility and autonomy. Plans own work to meet given objectives
and processes.
Influences customers, suppliers and partners at account level.
May have some responsibility for the work of others and for the allocation of resources.
Participates in external activities related to own specialism.
Makes decisions which influence the success of projects and team objectives.
Collaborates regularly with team members, users, and customers.
Engages to ensure that user needs are being met throughout
💡 Quick Summary
Seeking a career-building opportunity? The ServiceNow Senior Developer position is now open for candidates interested in the Software Developer Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
