Job Description
Banking & Finance
Settlements
ScotPac is seeking motivated individuals with a willingness to learn, a curious mindset, and a strong desire for growth. You’ll gain valuable experience with guidance and mentorship from industry professionals.
Our Purpose
We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 35 years ago with a very relationship focused approach helping the SME market with their cashflow requirements. Customer relationships remains in our DNA.
We want to make it even easier for businesses to obtain the finances that they need to thrive and grow in today’s marketplace with disruptive experiences and products.
How you will make an impact:
As a Settlements Officer you will be part of our dynamic Team on Team and will play a pivotal role by being the first point of contact for our clients. You will use your excellent relationship building skills and passion for customer service excellence to help deliver an outstanding client experience throughout the on-boarding process.
What you will do:
Deliver outstanding customer service and provide the best possible experience to our clients during the on-boarding process.
Build strong relationships with new clients and manage the relationship from point of approval to settlement
Work closely with the Sales team as well as other internal and external stakeholders.
Ensure strict compliance with company policies and specific approval conditions and ensure all record keeping and files are in order
What you will bring with you:
Ability to build relationships with strong communication skills both verbal and written
Self-motivated with a can-do attitude and desire to learn new skills
Strong time management & organisation skills
Strong numeracy, analytical and problem-solving skills
Ability to work collaboratively as part of a team
What We Bring:
We support all types of flexible working to allow you to balance work, life, and passions.
Wellness benefit centred around your physical, mental, financial, and social health including a $299 to spend on your health each year.
Birthday leave, Leave incentive policy, Mental Health Relief Day.
Up to 40 hours paid Pre-Natal Leave & 12 weeks paid Parental Leave for both primary and secondary carers
Collaborative and inclusive culture – everyone is friendly and happy to help.
Support of ongoing professional development and professional certifications.
Charity events with all donations doubled by the company + 2 days volunteer leave per annum.
Our clients come from all walks of life and so do we. A key foundation at ScotPac is respect and care and this is true no matter your background. We believe diversity makes our thinking stronger and our company greater. If this aligns with your foundations, we would love to hear from you.
If you require any adjustments to support you in the recruitment process, please contact us at [email protected]. We are committed to providing an accessible and supportive recruitment experience for all candidates.
Please note as part of the recruitment process candidates may be required to complete an Anti-Money Laundering Check, Bankruptcy & Personal Insolvency Check and Australian Criminal History Check.
Settlements
ScotPac is seeking motivated individuals with a willingness to learn, a curious mindset, and a strong desire for growth. You’ll gain valuable experience with guidance and mentorship from industry professionals.
Our Purpose
We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 35 years ago with a very relationship focused approach helping the SME market with their cashflow requirements. Customer relationships remains in our DNA.
We want to make it even easier for businesses to obtain the finances that they need to thrive and grow in today’s marketplace with disruptive experiences and products.
How you will make an impact:
As a Settlements Officer you will be part of our dynamic Team on Team and will play a pivotal role by being the first point of contact for our clients. You will use your excellent relationship building skills and passion for customer service excellence to help deliver an outstanding client experience throughout the on-boarding process.
What you will do:
Deliver outstanding customer service and provide the best possible experience to our clients during the on-boarding process.
Build strong relationships with new clients and manage the relationship from point of approval to settlement
Work closely with the Sales team as well as other internal and external stakeholders.
Ensure strict compliance with company policies and specific approval conditions and ensure all record keeping and files are in order
What you will bring with you:
Ability to build relationships with strong communication skills both verbal and written
Self-motivated with a can-do attitude and desire to learn new skills
Strong time management & organisation skills
Strong numeracy, analytical and problem-solving skills
Ability to work collaboratively as part of a team
What We Bring:
We support all types of flexible working to allow you to balance work, life, and passions.
Wellness benefit centred around your physical, mental, financial, and social health including a $299 to spend on your health each year.
Birthday leave, Leave incentive policy, Mental Health Relief Day.
Up to 40 hours paid Pre-Natal Leave & 12 weeks paid Parental Leave for both primary and secondary carers
Collaborative and inclusive culture – everyone is friendly and happy to help.
Support of ongoing professional development and professional certifications.
Charity events with all donations doubled by the company + 2 days volunteer leave per annum.
Our clients come from all walks of life and so do we. A key foundation at ScotPac is respect and care and this is true no matter your background. We believe diversity makes our thinking stronger and our company greater. If this aligns with your foundations, we would love to hear from you.
If you require any adjustments to support you in the recruitment process, please contact us at [email protected]. We are committed to providing an accessible and supportive recruitment experience for all candidates.
Please note as part of the recruitment process candidates may be required to complete an Anti-Money Laundering Check, Bankruptcy & Personal Insolvency Check and Australian Criminal History Check.
💡 Quick Summary
Seeking a career-building opportunity? The Settlements Officer position is now open for candidates interested in the Health Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
