Sharechat | Digital Marketing Vacancies

💰 ₹28,800 - ₹46,080 (Est.) 📍 Sihi

Job Description

Sharechat Jobs Gurgaon

Customer Support Customer Service

Roles and Responsibilities

This role entails assisting customers by providing L1 technical troubleshooting and product support in a contact center environment involving Calls, E-mails, and Chats. The associate should be able to gather customer requirements on the products sought, and provide a customized solution to the customer. Sharechat Jobs

Job Description :-
• Communication skills in written and verbal both.
• Superb presentation skills Ability to work under pressure
• Extrovert and Workaholic person
• MS Office, Excel, Basic Knowledge of Computer
• Modify and adjust solutions plan according to realities in project.
• Handling customers of postpaid and prepaid.
• Handling the escalation and adjustment.
• Meet the difficulties of customer queries.
• Achieving all types of target

Key Responsibilities:-
• To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.
• To ensure prompt and accurate information being provided with appropriate resolution
• To achieve operational targets as defined by for the process
• To maintain queue levels to agreed SLA targets levels
• To achieve and maintain a good knowledge/capability of systems.
• When dealing with customers aspire to deliver an excellent
• customer experience via. Chats, back office or on calls.
• To highlight to queue owners, line management and offline
• support teams any issues in the queues that may affect
• customer satisfaction and share best practice within the team and across Digital Care teams.

Interested Advertising 8588+43515 WhatsApp. Required Any Type Advertising,

Role Non Tech Support – Non Voice

Industry Type BPO / Call Centre

Functional Area Customer Success, Service & Operations

Employment Type Full Time, Permanent

Role Category Non Voice

Free Apply Now.

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💡 Quick Summary

Seeking a career-building opportunity? The Sharechat | Digital Marketing Vacancies position is now open for candidates interested in the Digital Marketing Expert Jobs sector. This role in Sihi offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Digital Marketing Expert Jobs is a plus.

Sponsored

Job Details

Company Name: ShareChat

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Sharechat | Digital Marketing Vacancies in Sihi is ₹28,800 - ₹46,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Sharechat | Digital Marketing Vacancies is an on-site position based in Sihi. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Sharechat | Digital Marketing Vacancies. Previous experience in Digital Marketing Expert Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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