Shift Runner

Position Overview

RSPA United Limited, trading as Domino’s Waipukurau, is seeking a dependable and energetic Shift Runner to oversee store operations during rostered shifts. This supervisory position involves managing front-line staff, ensuring operational compliance, maintaining customer satisfaction, and supporting the Store Manager.

Key Responsibilities:

Supervise team members during shifts to ensure smooth and efficient store operations

Oversee food preparation, quality control, and timely delivery in line with Domino’s brand standards

Open and/or close the store following standard operating procedures

Allocate duties and monitor staff performance during the shift

Handle customer enquiries, complaints, and feedback with professionalism

Monitor inventory during the shift and report stock shortages to the store manager

Assist in upselling and promoting special offers to achieve daily sales targets

Perform shift-end reconciliation, reporting, and basic cash handling

Ensure compliance with food hygiene, health and safety regulations

Support staff training and onboarding where necessary

Skills and Experience Required:

Strong leadership and team coordination abilities

Excellent communication and customer service skills

Ability to perform under pressure and during peak service hours

Competency in handling POS systems and basic shift reporting

Prior experience in a food service or QSR environment is preferred

Qualification and Experience Requirements:

NZQF Level 2 or 3 qualification

OR

At least two to three years of relevant work experience in a food service operation or pizza store experience could be first priority.

Other Requirements:

Flexibility to work evenings, weekends, and public holidays

Ability to travel to work independently

Legal right to work in New Zealand

Clean Police Record

Drug and ******* test might be undertaken