Site Implementation Engineer | HPE Aruba Core | W2 Contract

Role Type: W2 Contractor

Status: U.S. Citizen, Green Card Holder

Note: We are unable to partner on a corp-to-corp (C2C) basis

Term: 4 months, possible extension

Start Date: Immediate

Availability: Friday through Tuesday

Travel requirements: +5-100% (U.S. based)

As a non-exempt/hourly employee at Burwood, the Site Implementation Engineer will work alongside Field Service Technicians and coordinate with our Lead Field Services Technicians to provide on-site support for our clients, ensuring seamless implementation and configuration of network and server infrastructure.

This role requires proven cutover leadership experience with hands-on device configuration, strong technical expertise, and the ability to support on-site teams effectively. Candidates must demonstrate real-world experience in leading full cutover cycles, from planning to execution and troubleshooting.

In this role, the Site Implementation Engineer has the following responsibilities:

Project Leadership:
• Lead end-to-end technical cutovers with hands-on device configuration and coordinating with both on-site technicians and remote teams.
• Manage full cutover cycles, from planning and configuration to validation and post-cutover support.
• Organize and communicate project plans, updates, and issues effectively.
• Function as the central point of contact to communicate updates and progress to key stakeholders.

Key Technical Skills:
• Manage virtualized server hosts; ESXi expertise preferred
• Configure and manage routers, switches, access points, and VLAN segmentation; Velocloud, and Aruba Central expertise preferred
• Set up and configure virtualized servers, remote desktop services, centralized DHCP, and AD management
• Experience with Medical PIMS platforms is a plus
• Implement and manage Remote Desktop Hosts and Thin Client workstation architecture
• Perform server backup and recovery processes
• Adapt to specialized hardware and software like X-ray, Dental, and other clinical modalities, coordinating with hardware and software vendors as needed via phone and remote control apps

Documentation and Post-Implementation Testing:
• Inventory and prepare network equipment for cutovers
• Configure and test network components (routers, switches, APs)
• Reconfigure and test workstations, servers, and peripherals
• Perform functional and validation testing of all reconfigured devices

Support and Troubleshooting:
• Provide Tier 2/3 level help desk support during HyperCare (post cutover support)
• Perform technical troubleshooting and remote support using tools like Kaseya

General Requirements:
• Proven experience leading complex cutover projects in live production environments mandatory
• Flexible working hours, generally Friday evening through Tuesday evening
• Travel requirements: +5-100%
• Certification in relevant technologies (e.g., VMware, Aruba) is preferred
• Excellent communication skills
Qualifications

Who You Are
• You have proven experience in leading cutovers in complex technical projects
• You have strong organizational and communication skills
• You have expertise in virtualized server host management
• You are proficient in configuring and managing network equipment
• You have skills in setting up and configuring virtualized servers and remote desktop services
• You have experience with system setup, data backup, and recovery processes
• You can quickly adapt to unique hardware challenges
• You are detail-oriented with excellent problem-solving skills
• You are comfortable interacting and presenting in front of customers
• You are able to build strong relationships and mentor colleagues
• You are able to manage your travel plans independently (hotel, airfare, rental car, etc.)
• You are willing to frequently work nights and weekends to facilitate site cutovers
• You are flexible to support short notice schedule changes and scheduling complexities.

The Tech Stuff

Server Virtualization:
• Manage virtualized server hosts with ESXi and Hyper-V
• Deploy new virtualized servers via OVA/OVF templates, managed centralized DHCP, troubleshoot AD identity/access, and implement terminal Remote Desktop Services

Network Administration:
• Configure and manage routers, switches, access points, VLAN segmentation, and firewall rules
• Preferred expertise in Cradlepoint, Velocloud, and Aruba Central

System Setup and Support:
• Implement and manage Remote Desktop Hosts and Thin Client architecture
• Adapt to specialized hardware such as X-ray, Dental, and clinical modalities, coordinating with vendors. Identify solutions when documentation is not readily available

System Setup and Support:
• Implement and manage Remote Desktop Hosts and Thin Client architecture
• Adapt to specialized hardware such as X-ray, Dental, and clinical modalities, coordinating with vendors. Identify solutions when documentation is not readily available.

Additional Information

The Perks

Burwood also offers some fantastic W2 contractor benefits:
• 401(k)
• Health, dental and vision insurance

Our commitment to Diversity & Inclusion

We are not intent on being the largest company; but rather, the best. These are the words we live by. This means we welcome all the best talent - regardless of gender, race, ethnicity, ****** orientation, disability, religion, and age.

Being open to all cultural backgrounds, life experiences, thoughts and ideas not only strengthens company culture but also encourages different-in-kind thinking and promotes economic success.

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