Group Company: HDFC Bank Limited Designation: SL Initiative-FLCC Officer Position description: FLCC Officer provides awareness through Financial Literacy & Credit Counseling Programs. Primary Responsibilities: • Area/Village Survey - Undertake survey & identify areas – villages / wards having potential for formation of SHGs/JLG. • Create baseline information about the group & individual members. • Financial Literacy - Conducting Financial literacy on expenditure management, savings, borrowing for enterprise activity and insurance. • Business Drive - Tracking file movement from sourcing till disbursement. • Pitching cross sell products to customers during FLCC and branch visit • Driving business in terms of coordinating with other verticals such as OPS,CPU,WBO for completion of logins • Collection Drive - Calling customers for recovery follow-up and assiting RM in terms of achieving branch OTR% • Branch Complaince - Mainitaining customer records and FLCC register to adhere audit compliance Additional Responsibilities: • Productivity: • 40 files FLCC per month • Maintain good OTR% of branch • Mobile number accuracy of new disbursement groups Educational qualifications preferred • Category: Bachelor's Degree, Master's Degree • Academic score: 50% + Required work experience • Industry: BFSI • Role: Fresher/Sales • Years of experience: 1 to 2 Required Competencies: • Honesty & integrity • Inter personal skill • Time / Team Management • Good communication skill • Go getter attitude • Excellent hold on MS Office and MS Access (Preferable) Required Knowledge: Work experience in the profile Required Skills: Graduate and above Other: • Reporting Designation: Collection Manager – SLI • Reporting Department-Sub BU: SL Initiative Sales Work Environment Details: Specific requirements • Travel: Customer Visits Other details • Contract Types: PERMANENT