Job Description
Role Responsibilities
Job Role
The purpose of this role is a single point of contact ('SPOC') within Group Operational Risk - Risk Function for all Technology Risk matters, , second line, reporting up to CRO for Functions.
The role requires close collaboration as appropriate with first line and other second line partners, with focus on Consumer, Private, Business Banking (CPBB).
The role is a Second Line of Defence "challenge" role, supporting the Technology Function for CPBB to meet their obligations under the Operational Risk Type Framework and Standard and ensuring compliance to the OR-owned Technology Policy.
The applicant would be joining at an exciting time, as the team looks to continually strengthen our second line approach and help the organisation safely adopt new technologies and digitalisation techniques. There is also great opportunity to help influence and support our first line partners in the newly setup Transformation, Technology and Operations function.
Key Responsibilities
Joining a small team of around 20 staff, who work closely and collaboratively, the role will support the Lead for CPBB Technology Risk in one or more of the following key Operational Risk activities covering the Technology Function for CPBB:
Risk Appetite
• Provide support for monitoring risk outcomes are within Technology Risk appetite for CPBB and challenge the appropriateness of treatment actions. Provide subject matter expertise in improving risk information in support of Risk Appetite.
Change Risk Assessments
• Challenge the 1st Line of Defence assessment of change delivery risks and the appropriateness of go-live readiness checks for prioritised initiatives, including supporting CPBB Operational Team as required.
Risk and Control Self-Assessments (RCSA)
• Challenge key RCSA steps including Risk Assessments, Control Designs against Standards and Treatment Plans.
• Support and drive the RCSA Annual Review, Top-Down Reviews and Trigger-Assessments.
Response Framework
• Challenge the 1st Line of Defence assessment of impact and treatment actions for materialised operational risk events (OREs). Challenge the appropriateness of Root Cause Reviews (RCRs) for Material Risk Events (MREs), in particular for CPBB Technology.
Committee Reporting
• Provide support to Group Operational Risk Heads on actionable risk insights on Technology Risk matters that would benefit from escalation to Business and Function Non-Financial Risk Committees and Forums.
Regulatory
• Keep informed of regulatory developments in Technology Risk matters. Provide support for information requests as-needed.
Second Line Monitoring
• Perform thematic and targeted assurance reviews for prioritised areas.
Provide support or act as an advocate for the wider Group Operational Risk activities:
OR Systems and Infrastructure
• Help to ensure the data quality of risk information held in the OR supporting systems(s).
Training and Awareness
• Help promote the wider training available via the Group Operational Risk function and contribute wherever possible. Drive a personal development growth plan for the Technology Risk specialism.
AskOR
• Support AskOR colleagues in resolving any queries directed to the Technology Risk OR sub-risk type Risk Framework Owner delegate.
Key Stakeholders
• Technology Process Owners and Teams
• Technology Risk and Control Teams
• CIO Domain Teams, in particular CPBB Technology
• Group and Country Operational Teams, in particular CPBB Operational Team
• Risk Framework Owners and SMEs for other risk types (Compliance, Information and Cyber Security, Third Party, Change Management, Resilience).
Our Ideal Candidate
• 3 - 5 years experience in financial institutions and / or highly regulated technology dependent industries. Candidates with business knowledge of CPBB business an advantage.
• Able to demonstrate previous experience in technology risk roles (1st, 2nd or 3rd line of defence) and / or practical hands-on experience in delivering technology solutions or technology support with a view to make a career move into a risk role. Candidates with experience in other non-financial risk disciplines are encouraged to apply if able to demonstrate a strong interest and understanding of technology risk.
• Comfortable working in a single contributor role and / or small team challenging risk-decisions made by more senior staff.
• Able to demonstrate a risk-based approach to focus attention on the key risks and sound judgement on matters that can be dealt with autonomously versus matters that require escalation.
• Comfortable looking beyond a purely task-driven approach and able to take ownership of the wider objective, while seeking for support when required.
• Passionate about keeping abreast of industry developments in technology risk and keen to advance their own subject matter expertise by seeking personal growth opportunities.
• Demonstrates competency in Critical Thinking, Non-Financial Risk Management, supporting change and Stakeholder Management.
• Experience in advisory, audit, or consulting roles that require strong stakeholder management an advantage.
• Familiarity with modern and emerging technology techniques and an interest to stay abreast of industry developments ( Agile development, DevOps, Cloud, APIs, etc).
Certification
• Profession Certifications related to project management, software delivery lifecycles, technology processes ( ITIL) an advantage or equivalent practical "on the job" experience.
• Professional Certifications related to technology risk ( CRISC, CGEIT, CISA, CISM) an advantage.
Role Specific Technical Competencies
• Risk Management - Operational
• Risk Management - Reputational
• Business - Business Partnering
• Business - Process Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
Job Role
The purpose of this role is a single point of contact ('SPOC') within Group Operational Risk - Risk Function for all Technology Risk matters, , second line, reporting up to CRO for Functions.
The role requires close collaboration as appropriate with first line and other second line partners, with focus on Consumer, Private, Business Banking (CPBB).
The role is a Second Line of Defence "challenge" role, supporting the Technology Function for CPBB to meet their obligations under the Operational Risk Type Framework and Standard and ensuring compliance to the OR-owned Technology Policy.
The applicant would be joining at an exciting time, as the team looks to continually strengthen our second line approach and help the organisation safely adopt new technologies and digitalisation techniques. There is also great opportunity to help influence and support our first line partners in the newly setup Transformation, Technology and Operations function.
Key Responsibilities
Joining a small team of around 20 staff, who work closely and collaboratively, the role will support the Lead for CPBB Technology Risk in one or more of the following key Operational Risk activities covering the Technology Function for CPBB:
Risk Appetite
• Provide support for monitoring risk outcomes are within Technology Risk appetite for CPBB and challenge the appropriateness of treatment actions. Provide subject matter expertise in improving risk information in support of Risk Appetite.
Change Risk Assessments
• Challenge the 1st Line of Defence assessment of change delivery risks and the appropriateness of go-live readiness checks for prioritised initiatives, including supporting CPBB Operational Team as required.
Risk and Control Self-Assessments (RCSA)
• Challenge key RCSA steps including Risk Assessments, Control Designs against Standards and Treatment Plans.
• Support and drive the RCSA Annual Review, Top-Down Reviews and Trigger-Assessments.
Response Framework
• Challenge the 1st Line of Defence assessment of impact and treatment actions for materialised operational risk events (OREs). Challenge the appropriateness of Root Cause Reviews (RCRs) for Material Risk Events (MREs), in particular for CPBB Technology.
Committee Reporting
• Provide support to Group Operational Risk Heads on actionable risk insights on Technology Risk matters that would benefit from escalation to Business and Function Non-Financial Risk Committees and Forums.
Regulatory
• Keep informed of regulatory developments in Technology Risk matters. Provide support for information requests as-needed.
Second Line Monitoring
• Perform thematic and targeted assurance reviews for prioritised areas.
Provide support or act as an advocate for the wider Group Operational Risk activities:
OR Systems and Infrastructure
• Help to ensure the data quality of risk information held in the OR supporting systems(s).
Training and Awareness
• Help promote the wider training available via the Group Operational Risk function and contribute wherever possible. Drive a personal development growth plan for the Technology Risk specialism.
AskOR
• Support AskOR colleagues in resolving any queries directed to the Technology Risk OR sub-risk type Risk Framework Owner delegate.
Key Stakeholders
• Technology Process Owners and Teams
• Technology Risk and Control Teams
• CIO Domain Teams, in particular CPBB Technology
• Group and Country Operational Teams, in particular CPBB Operational Team
• Risk Framework Owners and SMEs for other risk types (Compliance, Information and Cyber Security, Third Party, Change Management, Resilience).
Our Ideal Candidate
• 3 - 5 years experience in financial institutions and / or highly regulated technology dependent industries. Candidates with business knowledge of CPBB business an advantage.
• Able to demonstrate previous experience in technology risk roles (1st, 2nd or 3rd line of defence) and / or practical hands-on experience in delivering technology solutions or technology support with a view to make a career move into a risk role. Candidates with experience in other non-financial risk disciplines are encouraged to apply if able to demonstrate a strong interest and understanding of technology risk.
• Comfortable working in a single contributor role and / or small team challenging risk-decisions made by more senior staff.
• Able to demonstrate a risk-based approach to focus attention on the key risks and sound judgement on matters that can be dealt with autonomously versus matters that require escalation.
• Comfortable looking beyond a purely task-driven approach and able to take ownership of the wider objective, while seeking for support when required.
• Passionate about keeping abreast of industry developments in technology risk and keen to advance their own subject matter expertise by seeking personal growth opportunities.
• Demonstrates competency in Critical Thinking, Non-Financial Risk Management, supporting change and Stakeholder Management.
• Experience in advisory, audit, or consulting roles that require strong stakeholder management an advantage.
• Familiarity with modern and emerging technology techniques and an interest to stay abreast of industry developments ( Agile development, DevOps, Cloud, APIs, etc).
Certification
• Profession Certifications related to project management, software delivery lifecycles, technology processes ( ITIL) an advantage or equivalent practical "on the job" experience.
• Professional Certifications related to technology risk ( CRISC, CGEIT, CISA, CISM) an advantage.
Role Specific Technical Competencies
• Risk Management - Operational
• Risk Management - Reputational
• Business - Business Partnering
• Business - Process Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
💡 Quick Summary
Seeking a career-building opportunity? The SM Operational Risk Officer Technology CPBB position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
