Small Business Operations Analyst

💰 $3,840 - $6,144 (Est.) 📍 Charlotte 🕐 4 days ago

Job Description

Qualifications
Bachelor’s degree in a related field and three (3) years of related experience
Or High School Diploma or GED and seven (7) years of related experience
Ability to learn additional systems as needed
Ability to research, analyze data, and derive facts
Ability to work in a team environment when applicable
Ability to work under pressure and meet deadlines
Analytical and problem-solving skills
Knowledge of business intelligence (BI) tools
Knowledge of business unit and operations areas
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation
High level acumen in Power Point and Excel along with acumen in the following systems: Strata, ACAPS, Level III, TSYS, ACLS, RCIF, SIMS, One Pass
Benefits
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions
Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role
As these factors vary by individuals, pay will also vary among individual associates within the same job
$55,338.00 USD
$72,310.00 USD
Incentive Pay Plans:
This job is not incentive eligible
Responsibilities
At Regions, the Business Unit Operations Analyst administers defined procedures, prepares and analyzes reports, and works on projects with an emphasis on process improvement
This role analyzes business issues and makes recommendations to maximize operational efficiency and quality and ensures compliance standards are adhered to
Analyzes and interprets data to identify trends and opportunities for process improvement
Works with managers to apply data to business goals and analytical requirements, which may include capacity planning, volume forecasting and unit costing
Contributes to workflow or process change and redesign, and has a strong basic understanding of the specific product or process
Creates and maintains policies, procedures, and/or training materials to maximize efficiency and customer service
Defines user requirements and assists with user acceptance testing on occasion
Manages small projects and/or contributes to task forces or project teams on occasion
Takes accountability for regular reporting or process administration as owner on occasion
Works under limited to moderate supervision to analyze and solve moderately complex operational, systems-related, and/or customer issues
Offers advice and guidance to junior analysts on occasion
Job description
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Business Unit Operations Analyst administers defined procedures, prepares and analyzes reports, and works on projects with an emphasis on process improvement. This role analyzes business issues and makes recommendations to maximize operational efficiency and quality and ensures compliance standards are adhered to.

Primary Responsibilities
• Analyzes and interprets data to identify trends and opportunities for process improvement
• Works with managers to apply data to business goals and analytical requirements, which may include capacity planning, volume forecasting and unit costing
• Contributes to workflow or process change and redesign, and has a strong basic understanding of the specific product or process
• Creates and maintains policies, procedures, and/or training materials to maximize efficiency and customer service
• Defines user requirements and assists with user acceptance testing on occasion
• Manages small projects and/or contributes to task forces or project teams on occasion
• Takes accountability for regular reporting or process administration as owner on occasion
• Works under limited to moderate supervision to analyze and solve moderately complex operational, systems-related, and/or customer issues
• Offers advice and guidance to junior analysts on occasion

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements
• Bachelor’s degree in a related field and three (3) years of related experience
• Or High School Diploma or GED and seven (7) years of related experience

Skills and Competencies
• Ability to learn additional systems as needed
• Ability to research, analyze data, and derive facts
• Ability to work in a team environment when applicable
• Ability to work under pressure and meet deadlines
• Analytical and problem-solving skills
• Knowledge of business intelligence (BI) tools
• Knowledge of business unit and operations areas
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong verbal, written communication, and organizational skills
• Strong work ethic and self-motivation

Additional Job Description
• This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience
• Location options include: Birmingham, AL, Nashville, TN, Atlanta, GA or Charlotte, NC. Regions will not provide relocation assistance for this position, and relocation would be at your expense.
• Preferred prior experience in Treasury Management, Commercial Banking & Consumer Banking.
• High level acumen in Power Point and Excel along with acumen in the following systems: Strata, ACAPS, Level III, TSYS, ACLS, RCIF, SIMS, One Pass

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:
$55,338.00 USD

50th Percentile:
$72,310.00 USD

Incentive Pay Plans:
This job is not incentive eligible.

Location:
Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

💡 Quick Summary

Seeking a career-building opportunity? The Small Business Operations Analyst position is now open for candidates interested in the Office Assistant Jobs sector. This role in Charlotte offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.

Sponsored

Job Details

Company Name: Regions

Frequently Asked Questions

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The expected salary for Small Business Operations Analyst in Charlotte is $3,840 - $6,144 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Small Business Operations Analyst is an on-site position based in Charlotte. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Small Business Operations Analyst. Previous experience in Office Assistant Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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