Job Description
Join U.S. Bank on our mission to empower customers and businesses to make smarter financial decisions and support community growth. We recognize the unique potential in every individual, offering diverse opportunities for career development. From day one, you can explore new challenges and enhance your skills as you discover your strengths.
Job Overview
As a Small Business Point-of-Sale Product Lead at U.S. Bank, you will champion a customer-centric approach to drive product visioning, planning, and development. You will play a crucial role in enhancing our human + digital product strategy, staying ahead of economic, technological, and customer trends.
Key Responsibilities:
• Analyze business data using various techniques to fulfill needs and requirements.
• Create connections across U.S. Bank, customer experience, digital, technology, and business line strategies to identify and prioritize product opportunities.
• Define product outcomes and establish clear objectives (OKRs) to prioritize features and facilitate product discovery, design, development, and delivery.
• Oversee the entire product lifecycle, leveraging OKRs to manage the product roadmap while collaborating with agile, design, technology, and risk partners.
Required Qualifications:
• Experience in product management.
Preferred Skills and Experience:
• Proven track record in digital acquisition and improving conversion rates.
• Expertise in technologies that enhance new customer applications.
• Understanding of the small business point-of-sale market.
• Ability to foresee market dynamics and internal/external customer needs to provide added value.
• Skills in planning and designing solutions that align resources and achieve business results using key metrics and design methodologies.
• Strong commitment to customer experience, ensuring a positive interaction with products and services at all touchpoints.
• Knowledge of the technical aspects of software products, including their design, configuration, and integration.
• Familiarity with Agile methodologies and risk management practices.
• Additional preferred skills: product PnL management, product strategy, customer experience research, channel alignment, and performance optimization.
About talech: talech, a subsidiary of U.S. Bank, is dedicated to providing small businesses with the insights they need to thrive in today's competitive environment. Our vision is to deliver simple, essential, and trusted solutions.
Your Impact: As the product lead for our shop and apply journey, you will focus on enhancing customer empathy and ensuring a seamless experience for all users. Your goal is to implement strategies that drive significant growth in our point-of-sale product line.
Qualifications for Success:
• Successful history in building and supporting digital customer acquisition for small-business point-of-sale products.
• Experience in increasing customer lifetime value while reducing acquisition costs.
• Ability to develop and execute effective product strategies.
• Strong presentation, verbal, and written communication skills.
The role offers a flexible hybrid schedule, combining in-office presence with remote work options, necessitating at least three in-office days per week.
If you require accommodations due to a disability during the application or hiring process, please notify us. We are committed to providing accessible opportunities for all applicants.
Benefits: Our comprehensive benefits package is designed to support our employees' well-being and financial security, including healthcare, life insurance, retirement plans, paid vacation, and more.
U.S. Bank is an equal opportunity employer and considers all qualified applicants regardless of race, religion, color, sex, national origin, age, ****** orientation, gender identity, disability, or veteran status.
We participate in the U.S. Department of Homeland Security E-Verify program for employment eligibility verification.
Note: The salary range reflects estimates based on location. Actual salary may vary. U.S. Bank also offers a competitive benefits package.
We welcome your application and look forward to exploring a career at U.S. Bank!
Job Overview
As a Small Business Point-of-Sale Product Lead at U.S. Bank, you will champion a customer-centric approach to drive product visioning, planning, and development. You will play a crucial role in enhancing our human + digital product strategy, staying ahead of economic, technological, and customer trends.
Key Responsibilities:
• Analyze business data using various techniques to fulfill needs and requirements.
• Create connections across U.S. Bank, customer experience, digital, technology, and business line strategies to identify and prioritize product opportunities.
• Define product outcomes and establish clear objectives (OKRs) to prioritize features and facilitate product discovery, design, development, and delivery.
• Oversee the entire product lifecycle, leveraging OKRs to manage the product roadmap while collaborating with agile, design, technology, and risk partners.
Required Qualifications:
• Experience in product management.
Preferred Skills and Experience:
• Proven track record in digital acquisition and improving conversion rates.
• Expertise in technologies that enhance new customer applications.
• Understanding of the small business point-of-sale market.
• Ability to foresee market dynamics and internal/external customer needs to provide added value.
• Skills in planning and designing solutions that align resources and achieve business results using key metrics and design methodologies.
• Strong commitment to customer experience, ensuring a positive interaction with products and services at all touchpoints.
• Knowledge of the technical aspects of software products, including their design, configuration, and integration.
• Familiarity with Agile methodologies and risk management practices.
• Additional preferred skills: product PnL management, product strategy, customer experience research, channel alignment, and performance optimization.
About talech: talech, a subsidiary of U.S. Bank, is dedicated to providing small businesses with the insights they need to thrive in today's competitive environment. Our vision is to deliver simple, essential, and trusted solutions.
Your Impact: As the product lead for our shop and apply journey, you will focus on enhancing customer empathy and ensuring a seamless experience for all users. Your goal is to implement strategies that drive significant growth in our point-of-sale product line.
Qualifications for Success:
• Successful history in building and supporting digital customer acquisition for small-business point-of-sale products.
• Experience in increasing customer lifetime value while reducing acquisition costs.
• Ability to develop and execute effective product strategies.
• Strong presentation, verbal, and written communication skills.
The role offers a flexible hybrid schedule, combining in-office presence with remote work options, necessitating at least three in-office days per week.
If you require accommodations due to a disability during the application or hiring process, please notify us. We are committed to providing accessible opportunities for all applicants.
Benefits: Our comprehensive benefits package is designed to support our employees' well-being and financial security, including healthcare, life insurance, retirement plans, paid vacation, and more.
U.S. Bank is an equal opportunity employer and considers all qualified applicants regardless of race, religion, color, sex, national origin, age, ****** orientation, gender identity, disability, or veteran status.
We participate in the U.S. Department of Homeland Security E-Verify program for employment eligibility verification.
Note: The salary range reflects estimates based on location. Actual salary may vary. U.S. Bank also offers a competitive benefits package.
We welcome your application and look forward to exploring a career at U.S. Bank!
💡 Quick Summary
Seeking a career-building opportunity? The Small Business Point-of-Sale Product Lead position is now open for candidates interested in the Operations Executive Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
