SMG - MEDICAL RECEPTIONIST

Job highlights

Identified by Google from the original job post

Qualifications

High school diploma or GED

Demonstrates knowledge of CRT keyboard to process transactions

80% accuracy in demographic input

Demonstrated excellent verbal and written communicaiton skills

Ability to work in an EMR

High School / GED

Under 4 Years

Responsibilities

Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records

This job description is intended to cover the minimum essential duties assigned on a regular basis

Associates may be asked to perform additional duties as assigned by their leader

Leadership has the right to alter or modify the duties of the position

Greet, interact with, direct patients, visitors and others appropriately

Provide relevant information regarding department procedures, fees, and services

Facilitate referral to physicians and ancillary departments

Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice

Open, sort, review and distribute mail

Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes

Complete required forms/reports and enter data into computer, for correct insurance billing

Tabulate receipts, following billing procedures

Maintain records/files, obtain authorization forms for services and release of records

Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax)

Assume preceptor role for new clerical assistant and/or new medical assistant clerical

Other duties as assigned

Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures

Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence)

Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful

Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank)

Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities

Job description

Job Opportunity

Job ID: 460+0

Positions Location: Lansing, MI Job Description General Purpose of Job: Perform

Description:

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Greet, interact with, direct patients, visitors and others appropriately. Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments.

• Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice. Open, sort, review and distribute mail.

• Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes.

• Complete required forms/reports and enter data into computer, for correct insurance billing. Tabulate receipts, following billing procedures.

• Maintain records/files, obtain authorization forms for services and release of records.

• Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax).

• Assume preceptor role for new clerical assistant and/or new medical assistant clerical

• Other duties as assigned.

Job Requirements

General Requirements

• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.

Education

• High school diploma or GED

Specialized Knowledge and Skills

• Demonstrates knowledge of CRT keyboard to process transactions. • 80% accuracy in demographic input • Demonstrated excellent verbal and written communicaiton skills • Ability to work in an EMR

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Administrative/Clerical

Requirements:

Shift

Days

Degree Type / Education Level

High School / GED

Status

Full-time

Facility

Sparrow Medical Group

Experience Level

Under 4 Years