Snr Consultant - Health, Digital Adoption & Change Manager
Full job description
Are you passionate about making a difference in the health and human services sector? Do you thrive in a dynamic, agile environment? If so, FTI Consulting is the place for you.
About The Role
At FTI Consulting, we are dedicated to transforming the health and human services sector. As a specialised consulting firm, we offer a unique environment that combines the agility of a small firm with the depth of industry expertise you'd expect from larger consultancies.
Our health and human service is rapidly growing, and we are seeking candidates located in NSW at Senior Consultant level with 3-5 years of professional experience as Digital Adoption / Change Managers.
Make a real difference in health and human services, contributing to projects that improve lives.
What You'll Do
As a key member of our team, you’ll be at the forefront of innovative projects that are transforming the health and human services sector. You will collaborate with top industry experts to deliver impactful solutions that improve lives and shape the future of healthcare. From day one, you’ll have the opportunity to influence change, tackle complex challenges, and directly contribute to projects that are making a real difference.
This could include:
Collaborate with clients and your project team to understand business objectives and organisational readiness
Embed yourself in the project team and gain hands on understanding of the solutions that are being delivered
Develop executable change impact assessments and business readiness plans
Design and develop change and communication plans that drive the desired change and buy-in across the stakeholder group
Design and deliver training and knowledge transfer initiatives
Provide hands-on support to the business in critical periods such as before, during and after Go Live of new digital solutions
Collaborate with cross-functional teams including including operations & transformations, designers, architects, cyber, and clinical experts
Plan and facilitate client workshops
Work on client site to immerse yourself into the problem space and become a trusted team player
Benefit from personal training and development opportunities that will allow you to enhance both your professional and personal skills. Be part of a learning culture where your growth is as important to us as the work we do
Qualifications & Experience
3-5 years of experience as Change Manager on digital transformation projects. You may have worked in a consulting or professional services firm, or you may be looking for a change from a health industry role.
A deep passion for improving patient and clinician experience through digital technologies to drive better health outcomes is a must
Experience working with healthcare organisations, including public sector, private providers, aged care and health insurance
Ability to facilitate workshops and working sessions to gather business requirements and define solution scope
An understanding of digital technologies, such as Salesforce Health Cloud and Microsoft Cloud for Healthcare and industry best practices within health and human services
Experience working across Agile and Waterfall
Experience with agile tooling such as Atlassian Jira, Confluence, Microsoft ADO, Miro, etc
A Bachelor's or Master's degree or equivalent Industry experience
Willingness to travel within the country (where practical and possible).
Strong work ethic, eagerness to learn, and motivation to succeed.
Excellent interpersonal and communication (both written and verbal) skills, with an ability to apply structured thinking and dynamic approaches to problem-solving.
Familiarity with change management frameworks and tools (e.g. PROSCI, ADKAR) is desirable.
Our Benefits
Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
Flexible working arrangements
Attractive remuneration, including discretionary bonuses available to all employees
Financial support to obtain work-related professional qualification, such as CA, CPA or CFA, and other
Professional membership contributions and generous paid study leave (up to 12 days)
Monthly Health & Wellbeing program including fitness subsidies
Annual paid volunteer hours
Opportunity to join our Reconciliation Action Plan - working group; FTI’s Women’s Initiative Network (FTI WIN); Diversity, Inclusion & Belonging and Corporate Citizenship committees
Make an impact in our communities through company-sponsored pro bono work
FTI Work Perks: our discount program that provides a wide range of corporate offers, savings and wellbeing resources
Corporate matching for charitable donations
Special leave - 2 days per year of a cultural or religious holiday that is not treated as a public holiday in Australia
18 weeks paid, gender-neutral parental leave with full superannuation contributions throughout paid and unpaid leave
Employee Assistance Program (“EAP”) – free to all employees and their immediate families
Corporate discount available for health insurance, including dependent(s)
About FTI Consulting
FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 7,900 employees located in 33 countries and territories, our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values.
FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World’s Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, colour, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, ****** orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: The compensation range reflects potential base salary for the role and is inclusive of Superannuation. Determination of actual salary is based on a combination of relevant factors such as market considerations, business needs, and an individual’s location, skills, level of experience and qualifications