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Social Media Manager |Internal| Mumbai

Location: Mumbai, Maharashtra

Category: BPO Jobs

Job Responsibilities

• Explore the current market trend and audience preferences.

• Set social media marketing goals and create strategies for social media posts.

• Take care of ROI and prepare proper reports for it.

• Develop eye-catching content, compile, edit and publish the content on a regular basis.

• Observe the SEO as well as web traffic for optimizing the content.

• Collaborate with the other teams in the organization such as the marketing team, sales team, client service, etc for maintaining brand consistency.

• Interact with social media followers and promptly attend to their queries.

• Consider all the client’s and follower’s reviews on social media.

• Manage the social media account design including the layout of the blogs and the other textual contents posted, account timeline, and profile picture.

• Make sure that the social media handles the organization to convey the right messages and ideas. They should thereby adhere to the organization’s rules, regulations, and objectives.

• Suggest and initiate the application of new features for creating brand awareness.

• Be well-versed with the current market trends, technologies, designing tools, etc.

Job Skills

• Bachelor’s degree in marketing and other related courses.

• Proven experience as a Social Media Manager.

• Experience in developing social media content and strategies.

• Good Knowledge of content management systems.

• Full understanding of SEO and social media.

• Outstanding copywriting abilities.

• General understanding of web designs.

• Great verbal and written communication skills.

• Strong time management skills, problem-solving skills, and decision-making capabilities.

• A keen eye for details with respect to content and strategy

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