Job Description
Job Description: Manager - Social Media & Communities
Hiring organization: Research & Ranking, Lower Parel, Mumbai
Company profile: A fast growing SEBI registered Fintech with 1Mn+ registered users on the path to becoming a unicorn by 2026. With a team size of 300+ and growing, centre’s across Mumbai, Delhi, Bangalore & Pune we are ramping up aggressively for the exciting next phase of growth.
What is the role?
We are looking for a Social Media Manager to monitor & manage social media platforms, create
communities for the brand & tactically execute campaigns to drive brand awareness with profitable growth.
Key responsibilities:
Social Media Management:
Monitor and manage social media channels, including scheduling posts, responding to comments, messages, and maintaining an editorial calendar.
Assist creating monthly, quarterly and annual plans ensuring budget vs. actual compliance on spend inputs, leads & outcome metrics.
Content curation & creation:
Analytics and Reporting:
ORM Management:
Hands on experience in Facebook Ads manager, audiences, campaign implementation & reporting.
Ensure implementation of platform wise content strategy.
Ensure all the product/ business post, Topical calendar, is followed every month.
Creative bent of mind & content creator / copy, concepts , ideation, communication
Create and curate engaging content for social media platforms, including but not limited to,
Facebook, Twitter, Instagram, LinkedIn, YouTube, etc. with agencies, in house design team.
Create campaigns that leverage current events, cultural moments, and other relevant topics to
drive engagement & increase brand awareness.
Analyze and report social media metrics to identify trends, insights, and opportunities for improvement.
Competitor analysis and analytics.
Monitor and manage the brand's online reputation on social.
Respond to customer inquiries and feedback in a timely and professional manner & escalate
issues as necessary to the appropriate internal teams.
Develop and implement strategies to address negative reviews and comments, and work to
enhance the brand's overall online reputation.
Agency management:
Presentation:
Should have a degree in marketing, business administration with at least 4 years of work experience in social media marketing
Social Media Agency side experience preferred.
Advanced analytical and numerical skills
Excellent written, oral and electronic communication skills
Ability to balance creativity and analytics.
Must Have’s:
Note: Candidates having experience with top digital marketing agencies will be preferred.
Liaise with design and media agencies on the campaign; review execution to ensure adherence to SLAs and monitor quality of execution
Strong data visualization to business objective to be presented in an effective & interesting visual format
What are we looking for?
Customer-first approach: That’s the North Star. Everything we do is to make our users investment experience better & rewarding
Ownership: We don’t just sport lab coats, but we experiment—a lot. And we take complete ownership
Data-driven: The source of truth. Simple as that
Hiring organization: Research & Ranking, Lower Parel, Mumbai
Company profile: A fast growing SEBI registered Fintech with 1Mn+ registered users on the path to becoming a unicorn by 2026. With a team size of 300+ and growing, centre’s across Mumbai, Delhi, Bangalore & Pune we are ramping up aggressively for the exciting next phase of growth.
What is the role?
We are looking for a Social Media Manager to monitor & manage social media platforms, create
communities for the brand & tactically execute campaigns to drive brand awareness with profitable growth.
Key responsibilities:
Social Media Management:
Monitor and manage social media channels, including scheduling posts, responding to comments, messages, and maintaining an editorial calendar.
Assist creating monthly, quarterly and annual plans ensuring budget vs. actual compliance on spend inputs, leads & outcome metrics.
Content curation & creation:
Analytics and Reporting:
ORM Management:
Hands on experience in Facebook Ads manager, audiences, campaign implementation & reporting.
Ensure implementation of platform wise content strategy.
Ensure all the product/ business post, Topical calendar, is followed every month.
Creative bent of mind & content creator / copy, concepts , ideation, communication
Create and curate engaging content for social media platforms, including but not limited to,
Facebook, Twitter, Instagram, LinkedIn, YouTube, etc. with agencies, in house design team.
Create campaigns that leverage current events, cultural moments, and other relevant topics to
drive engagement & increase brand awareness.
Analyze and report social media metrics to identify trends, insights, and opportunities for improvement.
Competitor analysis and analytics.
Monitor and manage the brand's online reputation on social.
Respond to customer inquiries and feedback in a timely and professional manner & escalate
issues as necessary to the appropriate internal teams.
Develop and implement strategies to address negative reviews and comments, and work to
enhance the brand's overall online reputation.
Agency management:
Presentation:
Should have a degree in marketing, business administration with at least 4 years of work experience in social media marketing
Social Media Agency side experience preferred.
Advanced analytical and numerical skills
Excellent written, oral and electronic communication skills
Ability to balance creativity and analytics.
Must Have’s:
Note: Candidates having experience with top digital marketing agencies will be preferred.
Liaise with design and media agencies on the campaign; review execution to ensure adherence to SLAs and monitor quality of execution
Strong data visualization to business objective to be presented in an effective & interesting visual format
What are we looking for?
Customer-first approach: That’s the North Star. Everything we do is to make our users investment experience better & rewarding
Ownership: We don’t just sport lab coats, but we experiment—a lot. And we take complete ownership
Data-driven: The source of truth. Simple as that
💡 Quick Summary
Seeking a career-building opportunity? The Social Media Marketing Manager position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.