Job Description
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Location: Brisbane or Adelaide
Part-time (3-4 days/ week), Fixed-term until 30 June 2027
Attractive Salary + 12.5% Super + Salary Packaging Knowmore Legal Service is a nationwide service, supporting victim-survivors of childhood abuse and the Stolen Generations in accessing legal redress and justice. We offer free, confidential services to help victim-survivors navigate their compensation and redress options, including through assistance in applying to the National Redress Scheme, Victims of Crime Compensation Schemes, and the Territories Stolen Generation Redress Scheme.
Our team provides free legal assistance, financial counselling, social support and specialised cultural support for First Nations people. With a trauma-informed and culturally safe approach, we empower victim-survivors to make informed choices on their path to healing and justice.
At Knowmore we stand with victim-survivors every step of the way.
Why Join Us
We know that in working with people who have experienced trauma it is important that our workplaces and employment conditions are also trauma informed.
Our workplaces provide time out spaces for our people to take a break and re-charge. There are couches, puzzles and always food!
We provide the following benefits:
General leave entitlements, with shut down between Christmas Eve and New Year’s Day without deduction from your annual leave
17.5% leave loading on annual leave
Not-for-Profit salary packaging options through our provider including general expense, parking, novated lease, and meals and entertainment programs
Flexible working arrangements, including hybrid arrangements of 2 days working from home, pro-rated for part time (following a qualifying period during probation and assessment of the home office environment)
Access to paid regular external supervision, in addition to regular work supervision
Generous professional training and development opportunities in addition to our core training requirements
Access to EAP
Additional 0.5% superannuation on top of the guaranteed rate
What You’ll Do
Provide crisis and short-term wellbeing and psychosocial support to clients, face to face or on the phone.
Collaborate with lawyers, our First Nations Engagement Advisors and multidisciplinary teams to minimise the legal process’s impact on clients
Assist clients with referrals to essential services
Conduct outreach, including visits to remote and regional communities
Represent Knowmore in community education and advocacy initiatives
Provide informal debriefing and support to co-workers to enhance awareness of wellbeing in a trauma informed organisational framework
What We’re Looking For
A Tertiary qualification in Social Work, Psychology, or Counselling
3 years + relevant experience
Experience providing trauma-informed crisis and wellbeing support with survivors of childhood ****** abuse
Cultural competency – experience working respectfully and in a culturally safe way with First Nations communities
Strong teamwork & stakeholder engagement skills
Commitment to self-care and reflective practice
Knowmore's Approach
Our Social Workers and Counsellors work closely with our Lawyers, Aboriginal and Torres Strait Islander Engagement Advisers and Financial Counsellors to ensure our clients’ needs are met. Our work is underpinned by our values of respect, teamwork, courage, integrity and innovation.
How to apply
Further Information about knowmore is available at www.knowmore.org.au. If this sounds like an opportunity you would be interested, please click ‘apply now’.
Your application must include:
A cover letter outlining why you are applying for this position and your preferred location
A resume with your skills, experience and qualifications
Enquiries can be directed to [email protected]
The role will be required to satisfactorily complete a National Police Records Check, and an Employee Working with Children Clearance.
Meet Aunty Glendra
Aunty Glendra Stubbs is a Wiradjuri woman and an Elder in Residence at Knowmore. She has been supporting Aboriginal and Torres Strait Islander clients since Knowmore began in 2013. In this video, Aunty Glendra shares her story about working at Knowmore and supporting her clients on their journey. Video Link: https://youtu.be/Ib4Va2apySU
We are committed to a trauma-informed and culturally safe approach, walking alongside victim-survivors every step of the way.
We recognise and value the strength that diversity brings to our work. We strongly encourage applications from individuals of all ages with diverse lived experiences and backgrounds, including Aboriginal and Torres Strait Islander peoples, people from multicultural, multifaith and linguistically diverse communities, members of the LGBTQIA+ community and people with disability. Your unique perspective and voice are not only welcome—they are essential to the work we do.
Company Overview
Please visit https://knowmore.org.au for more information
Location: Brisbane or Adelaide
Part-time (3-4 days/ week), Fixed-term until 30 June 2027
Attractive Salary + 12.5% Super + Salary Packaging Knowmore Legal Service is a nationwide service, supporting victim-survivors of childhood abuse and the Stolen Generations in accessing legal redress and justice. We offer free, confidential services to help victim-survivors navigate their compensation and redress options, including through assistance in applying to the National Redress Scheme, Victims of Crime Compensation Schemes, and the Territories Stolen Generation Redress Scheme.
Our team provides free legal assistance, financial counselling, social support and specialised cultural support for First Nations people. With a trauma-informed and culturally safe approach, we empower victim-survivors to make informed choices on their path to healing and justice.
At Knowmore we stand with victim-survivors every step of the way.
Why Join Us
We know that in working with people who have experienced trauma it is important that our workplaces and employment conditions are also trauma informed.
Our workplaces provide time out spaces for our people to take a break and re-charge. There are couches, puzzles and always food!
We provide the following benefits:
General leave entitlements, with shut down between Christmas Eve and New Year’s Day without deduction from your annual leave
17.5% leave loading on annual leave
Not-for-Profit salary packaging options through our provider including general expense, parking, novated lease, and meals and entertainment programs
Flexible working arrangements, including hybrid arrangements of 2 days working from home, pro-rated for part time (following a qualifying period during probation and assessment of the home office environment)
Access to paid regular external supervision, in addition to regular work supervision
Generous professional training and development opportunities in addition to our core training requirements
Access to EAP
Additional 0.5% superannuation on top of the guaranteed rate
What You’ll Do
Provide crisis and short-term wellbeing and psychosocial support to clients, face to face or on the phone.
Collaborate with lawyers, our First Nations Engagement Advisors and multidisciplinary teams to minimise the legal process’s impact on clients
Assist clients with referrals to essential services
Conduct outreach, including visits to remote and regional communities
Represent Knowmore in community education and advocacy initiatives
Provide informal debriefing and support to co-workers to enhance awareness of wellbeing in a trauma informed organisational framework
What We’re Looking For
A Tertiary qualification in Social Work, Psychology, or Counselling
3 years + relevant experience
Experience providing trauma-informed crisis and wellbeing support with survivors of childhood ****** abuse
Cultural competency – experience working respectfully and in a culturally safe way with First Nations communities
Strong teamwork & stakeholder engagement skills
Commitment to self-care and reflective practice
Knowmore's Approach
Our Social Workers and Counsellors work closely with our Lawyers, Aboriginal and Torres Strait Islander Engagement Advisers and Financial Counsellors to ensure our clients’ needs are met. Our work is underpinned by our values of respect, teamwork, courage, integrity and innovation.
How to apply
Further Information about knowmore is available at www.knowmore.org.au. If this sounds like an opportunity you would be interested, please click ‘apply now’.
Your application must include:
A cover letter outlining why you are applying for this position and your preferred location
A resume with your skills, experience and qualifications
Enquiries can be directed to [email protected]
The role will be required to satisfactorily complete a National Police Records Check, and an Employee Working with Children Clearance.
Meet Aunty Glendra
Aunty Glendra Stubbs is a Wiradjuri woman and an Elder in Residence at Knowmore. She has been supporting Aboriginal and Torres Strait Islander clients since Knowmore began in 2013. In this video, Aunty Glendra shares her story about working at Knowmore and supporting her clients on their journey. Video Link: https://youtu.be/Ib4Va2apySU
We are committed to a trauma-informed and culturally safe approach, walking alongside victim-survivors every step of the way.
We recognise and value the strength that diversity brings to our work. We strongly encourage applications from individuals of all ages with diverse lived experiences and backgrounds, including Aboriginal and Torres Strait Islander peoples, people from multicultural, multifaith and linguistically diverse communities, members of the LGBTQIA+ community and people with disability. Your unique perspective and voice are not only welcome—they are essential to the work we do.
Company Overview
Please visit https://knowmore.org.au for more information
💡 Quick Summary
Seeking a career-building opportunity? The Social Worker Counsellor -Brisbane/Adelaide position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
