Social Worker

Full job description
ADRA Australia Limited
Social Worker
Commitment: Part-time (Maximum-term 1 Year - 28 hours per week)
Location: ADRA Blacktown Community Centre, NSW

About the role
ADRA Australia is seeking a qualified Social Worker who has experience in related field work and who
will enjoy the opportunity to work in a busy and challenging environment, serving the people in the
community.

As the Social Worker, you will be responsible for providing social work services to clients including
provision and development of a case management framework and community development services
in accordance with ADRA Australia’s policies, procedures and relevant regulatory bodies. You will
supervise the delivery of case management services provided by social work students and/or casework
volunteers as well as counselling to centre’s challenging long-term clients. You will be supporting the
centre manager by strengthening teamwork and morale and building and maintaining networks to
strengthen the delivery of the service.

The successful applicant will be a servant-leader who is passionate about ADRA’s purpose, “to serve
humanity so all may live as God intended” and will be committed to meeting the challenges of this
diverse role with enthusiasm, collaboration and teamwork. They must have the legal right to live and
work in Australia at the time of application.

The Job Description and the Employment Application Form are included at the end of this document.

About ADRA Australia
The Adventist Development and Relief Agency (ADRA) is the official humanitarian agency of the
Seventh-day Adventist Church. As part of the global ADRA network which reaches into more than 120
countries, we are motivated by our faith, to enable people and communities in Australia, New Zealand,
the South Pacific, Asia and Africa to improve their health and livelihoods and assist people to prepare
for and recover from disasters around the world.

ADRA Australia holds full accreditation with the Australian Government Department of Foreign Affairs
and Trade (DFAT) and is a member of the Australian Council for International Development (ACFID)
and the Australian Council for Social Services (ACOSS).
Our Values - We conduct our work by being:
Connected - working collaboratively for the best outcome for those living in poverty or distress.
Courageous - persevering through challenging situations.
Compassionate – empathising with the communities we work with and with each other.

About the National Programs Team
The ADRA Social Worker is appointed by the ADRA Australia ADCOM and reports to the ADRA
Community Centre Manager and ultimately to the National Programs Director.

The successful applicant will need to be able to work with a variety of stakeholders including
universities, churches, Local Management Committees (LMCs), ADRA Australia personnel,
beneficiaries, donors, staff and other organisations.




Adventist Development and Relief Agency Australia Ltd ADRA Australia ABN 85 1XXXXXX
Street Address 146 Fox Valley Rd, Wahroonga NSW 2076 Phone +61 2 9489 5488 Web www.adra.org.au
Postal Address PO Box 129, Wahroonga NSW 2076 Toll Free 1800XXXXXX

The National Programs team works collaboratively with the following ADRA Australia teams:
 Emergency Management
 Finance/IT
 International Programs
 People and Culture
 Supporter Engagement


Selection Criteria
Essential

1. A commitment to the values of both the Seventh-day Adventist Church and ADRA.
2. Willingness to work within a Christian ethos with conduct that is respectful of the beliefs and

practices of the Seventh-day Adventist Church.
3. A passion for social justice and community service with a coherent understanding of the

causes and mechanisms which create injustice and poverty and the ability to translate ADRA’s
Mission into practical care and support to those in need.

4. A desire to promote ADRA’s ministry to the Seventh-day Adventist Churches and the general
public.

5. A relevant academic qualification in social work and membership in relevant professional
associations such as AASW.

6. At least one year of relevant experience in field work.
7. Proficiency in Microsoft Office and other relevant software (i.e., Readicase).
8. Sound knowledge of government and non-government social support systems.
9. Demonstrated capacity to manage student volunteers.
10. The ability to work and effectively communicate with Centre students, volunteers and

stakeholders.
11. Experience working in cross-cultural settings and ability to engage and communicate with

people of various backgrounds and ages.
12. Well-developed interpersonal and teambuilding skills.
13. Strong organizational ability and capacity to work autonomously with minimal supervision or

in a team.
14. Commitment to industry enhancements, professional growth and improving work processes.
15. Write comprehensive case notes.

Desirable Criteria
1. Experience in managing clients impacted by trauma, abuse, addiction and mental health

issues.
2. Experience in working with families from Culturally and Linguistically Diverse (CALD)

backgrounds.
3. Proficient computer skills, including spreadsheets and databases.
4. Grant writing skills.


Key Competencies

 Leading and Supervising – Provides others with clear directions; motivates and empowers
others; recruits staff of high calibre; provides staff with development opportunities and
coaching; sets appropriate standards of behaviour, gives regular feedback.

 Working with People – Demonstrates an interest in and understanding of others; Adapts to
the team and builds team spirit; Recognises and rewards the contribution of others; Listens,
consults others and communicates proactively; Supports and cares for others; Develops and
openly communicates self-insight.




2
ADRA Australia Candidate Information Pack – Social Worker – Blacktown Community Centre

 Adhering to Principles and Values
Believes in strong principles; upholds ADRA’s values; promotes and defends equal
opportunities, builds diverse teams; encourages organisational and individual responsibility
towards the community and the environment.

 Relating and Networking – Establishes good relationships with colleagues; builds wide and
effective networks of contacts inside and outside the organisation; relates well to people at
all levels; Uses humour appropriately to enhance relationships with others.

 Planning and Organising – Sets clearly defined objectives; Plans activities and projects well in
advance and takes account of possible changing circumstances; Manages time effectively;
Identifies and organises resources needed to accomplish tasks; Monitors performance against
deadlines and milestones.


Other Requirements


 At the time of application, the successful applicant will already have the legal right to live and

work in Australia.
 Be able to work in person in our Blacktown office.
 Commitment to abide by the ADRA Australia Code of Conduct and organisational policies and

procedures. A copy of relevant policies is available on request
 ADRA Australia takes the prevention of ****** misconduct, harassment, and child protection

seriously and screens applicants for suitability. The successful applicant will be required to
obtain a police check for each country in which the individual has lived for 12 months or longer
over the last five years, and for the individual’s country of citizenship (including dual
citizenship holders). The successful applicant will need to provide their consent to a criminal
record check. ADRA Australia recognises that in limited instances it may prove impossible to
obtain a reliable criminal record check. In such circumstances a statutory declaration outlining
efforts made to obtain foreign police check and disclosing any charges and spent convictions
may be accepted.

 Applicants will be requested to disclose whether they have had a substantiated Sexual
Exploitation Abuse or Harassment claim of any nature made against them in Australia or
overseas. This is included in the Employment Application Form.


How to Apply
To apply, candidates should address the selection criteria in their application letter providing examples
of past experiences and qualifications. There is no closing date, however we will be interviewing
suitable candidates as they apply. Please forward your application letter, resume and the Employment
Application Form along with the names of three work-related referees to: [email protected]

If you have questions or need further information, please contact:

Olivia Olsen,
HR Assistant for ADRA Australia,
Phone +61 2 9473 9521 or
email [email protected]


ADRA Australia is an inclusive and Equal Employment Opportunity (EEO) employer.
The appointing body reserves the right to fill this position at its discretion and to close applications
early.
(Job Description following)

3
ADRA Australia Candidate Information Pack – Social Worker – Blacktown Community Centre


Part-Time – 28 hours week Position Title: Social Worker (SW) Full / Part Time:
(1 Year max term contract)

Connected Department: National Programs Revised Date: March 2026
Courageous Reports To: ADRA Community Centre Blacktown Manager

Compassionate Team Supervision: Social Work/Welfare students and volunteers


Purpose of Position: A basic statement that describes the intent of the position.
The role of the social worker is to provide social work services to clients and families that need them, supervise the delivery of case management services by social work students and
volunteers and build and maintain networks to strengthen the delivery of the service. The social worker will also support the centre manager by strengthening teamwork and morale.

Behavioural Expectations: Our code of Conduct - How we do things in our organisation that underpins our values.

Consistent with ADRA Australia Code of Conduct and related policies, including WHS policies. It is expected that the social worker will demonstrate, promote and maintain a safe
work environment that values humanity, compassion and forgiveness, justice, independence and autonomy, confidentiality, collaboration.

Key Competencies: The competencies, qualifications, skills and experience the person needs to do the role successfully.

The SW will be a registered member of Australian Association of Social Workers (AASW) or similar agency, experienced in related field work, competent in case management,
leadership, supervision, networking, collaboration, problem solving, communication, interpersonal relationships and time management.
ADRA Competencies: 1.2 Leading and Supervision, 2.1 Working with People, 2.2 Adhering to Principles and Values, 3.1 Relating & Networking, 6.1 Planning and Organising

Key Responsibilities: The things that the person needs to be responsible for to successfully fulfil the obligations of this position.

Area of Responsibility Actions / Tasks / Objectives Measures of Success / KPI’s
Groupings or areas of

What has to get done in this area How job performance will be measured
responsibility

CLINICAL SERVICE  Maintain registration in AASW or equivalent  Registration is available for inspection. and participate in Continuing Professional  Centre case management is available within a framework that aligns with appropriate
PROVISION Development (CPD) as required by policies and procedures.

professional body.  Maintain caseload of complex, or difficult clients.
 Provision and development of a case  Participation in Interagency meetings at least four times a year.

management framework and community  Local service directory, resources and referral pathways available for staff.
development services in accordance with  Apply for at least four relevant grants annually.
ADRA Australia’s policies, procedures and  Random checks confirm records meet industry standards.
relevant regulatory bodies.

 Client surveys suggest newfound hope.  Provide case management services to
centre’s challenging, urgent and long-term
clients.

 Network and strengthen relationships with
external agencies and government bodies by
enhancing communication, cooperation and
referral for the benefit of clients.

 Provide direction, resources and support that
will assist the centre’s staff with case
management service.

Job Description - Social Worker 4


 Ensure that all client records on the Redicase

database meet industry standards.
 Provide, not just professional expertise but,

loving care and hope to vulnerable clients.

CLINICAL SUPERVISION  Develop/update Memorandums of  MOUs developed with universities and/or TAFE NSW Understanding (MOUs) with tertiary  Centre is supplied with sufficient case workers
educational institutions to offer clinical  Students are present and undergoing internship at centres
placement opportunities for SW students in  Provide monthly training and/or case conferences for students and volunteers…
conjunction with the centre manager.  Knowledge of current SW clients and services

 Recruiting SW students and volunteers  Clients are managed and allocated case workers or referred appropriately and in a timely
 Oversee the delivery of case management manner

services by students.  Student feedback surveys are completed on all students
 Provide training, support and supervision to  Generate a Redicase Waitlist to recommend new programs

SW students and volunteers to enable them to
effectively manage their roles

 Oversee and monitor intake, assessment and
service provision for case management
clients.

 Manage the allocation or referral of case
management clients in a timely manner.

 Ensure that, on completion, all students
complete an exit interview and provide a
written evaluation of their clinical placement.

LEADERSHIP &  Willingly contribute to centre teamwork,  360-degree performance review confirms teamwork. operations and morale.  Staff and student surveys indicate high level of support.
TEAMWORK  Contribute to an environment where ADRA  Staff training is available on request.

staff, students and volunteers feel
empowered, supported and valued.

 Offer SW training and support to non-SW staff
when appropriate.

Other  Support non-SW functions of the Centre on a  Staff appraisal identifies a willingness to assist with incidental tasks needs basis e.g. food service or reception.  Participate in fundraising church engagements and related activities.
 Participate in fundraising activities to ensure  Volunteer & Staff Feedback and Annual Report suggest improved morale and overall

the ongoing financial viability of the centre. functionality
 Participate in the planning and execution of

an annual strategic planning retreat/meeting
for Volunteers, selection of Volunteer of the
Year and staff appreciation annual event.

 Other job responsibilities may be assigned by
the Centre Manager