Job Description
• Conduct interactive and engaging training sessions on communication, customer interaction, and professional behavior.
• Design and deliver Voice & Accent (VnA) and Soft Skills training modules tailored to business needs.
• Assess participants' communication abilities and provide constructive feedback for improvement.
• Collaborate with operations and quality teams to identify training needs and skill gaps.
• Develop training materials, role plays, and assessments to enhance learning outcomes.
• Monitor trainee performance and track progress through evaluations and reports.
• Continuously update training techniques and content to align with industry standards.
Experience: Minimum 1 year of experience in conducting Soft Skills and Voice & Accent (VnA) training sessions
Qualification: Graduate (Any discipline
💡 Quick Summary
Seeking a career-building opportunity? The Soft Skills Trainer - BPO position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
