Job description
Hybrid Working Pattern - 3 days in Office & 2 WFH

Contract day rate - £400 - £450 per day - Outside IR35

About us

Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.

We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.

Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.

We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space.

Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme.

For more information on Cynergy Bank visit www.cynergybank.co.uk

The role

Our delivery teams are empowered to autonomously deliver value in the product area they’re responsible for. As a delivery manager you’ll be responsible for the work of one of these teams, overseeing end-to-end delivery and ensuring that work is delivered efficiently, visibly, and to high quality standards.

Although this role doesn’t require hands-on coding, we’re looking for candidates with a strong technical background, preferably with professional experience of programming in at least one modern language. Experience of delivering high quality software to production (both as a manager and an engineer) is considered more important for this role than relevant degrees or certifications.

Responsibilities:

As a software delivery manager at Cynergy, you will:
• Coordinate: Facilitate the planning, execution, and delivery of software by a cross-functional engineering team. This includes running team meetings as appropriate and providing air cover for engineers to get the job done.
• Collaborate: Work with technical and business stakeholders to define requirements, set team objectives, and deliver valuable software.
• Monitor: Track team progress, and take appropriate action to identify, mitigate and escalate risks and issues as they arise.
• Communicate: Ensure team members understand what’s required of them. Ensure stakeholders and management understand team progress and impediments by providing regular updates and reports.
• Advocate: Foster a culture of continuous improvement by implementing best practices in software engineering and delivery.
• Oversee: Ensure adherence to company policies, standards, and regulatory requirements throughout the product life cycle.

Essential Knowledge & Experience

We’re looking for somebody with:
• Engineering experience: We believe that the best managers have a deep understanding of the work they’re managing. The ideal candidate should have professional programming experience and be proficient in at least one programming language.
• Track record of delivery: Candidates should have experience of delivering high-quality software that is valuable to customers and satisfies business requirements.
• Appetite for improvement: No process is perfect. The ideal candidate should demonstrate an interest in continuing to iterate on our approach and methodologies, and be prepared to defend these ideas
• Practical judgement: Adopting management frameworks without understanding why they work can do more harm than good. The ideal candidate should have a strong understanding of different software development methodologies (e.g. Agile, Scrum, Kanban), but be judicious in their application.
• Leadership skills: Candidates should demonstrate strong problem-solving and communication abilities to ensure their team understands what success looks like, and senior management understands team progress and impediments to that success.
• Experience of relevant tools: Candidates should have a solid understanding of management tools (e.g. JIRA, Trello) and experience of version control systems (e.g. Git) and CI/CD pipelines.

Desirable knowledge & Experience:

None of these are required, but you’ll be better suited to this role if you are:
• A technologist: While programming experience is a requirement for this role, further knowledge of DevOps practices and associated technologies (e.g. Kubernetes, microservices, Google Cloud) would also be an advantage.
• A generalist: Our teams consist of front-end and back-end engineers, UX designers, testers, and DevOps engineers. An understanding of the guiding practices and principles in any or all of these areas would be beneficial.
• An entrepreneur: Our delivery managers are accountable for the delivery of their team and our teams have ownership of well defined pieces of functionality. The ability to identify opportunities to create value in these areas and advocate for their prioritisation is highly valued.
• A banker: Candidates with exposure to the banking sector will be preferred