Job Description
Meet the Team
Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization. We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI powered technology.
In CRM Engineering Transformation Office(CETO)-Support Case Management, we deliver robust solution for smoother operations, ensuring efficient management and resolution of technical support cases. With a blend of technical expertise and functional knowledge, we streamline case workflows, provide seamless integration, and drive continuous improvement in customer experience.
Your Impact
When you work with us, you will be part of a highly empowered collaborative ‘FUTURE IT’ team who is passionate about the use of technology to deliver unprecedented business outcomes. You will work with businesses partners, internal and external partners, Cisco’s outsourced partners, and multi-functional teams.
As a Software Engineer, you will work with a dedicated group of developers, data analysts, business analysts, architects, project managers, DevOps engineers, and infrastructure service teams. You will collaborate closely with IT service owners, product owners, and development teams, partnering with multi-functional IT and business teams to drive success.
Minimum Qualifications
• A minimum of 4-5 years of professional experience
• Bachelors or Masters in Computer Science or Computer Engineering, Information Technology, or Mathematics
• Expertise and hands-on experience with Java, Angular (Full Stack), Mongo, Kafka, Docker,
• Kubernetes, jboss, Spring, Splunk, REST APIs
• Highly skilled in Cloud Native Architecture, Microservices Architecture and Event Driven Architecture
• Strong knowledge of route handling, request/response handling, and middleware usage
• Analyze and solve complex technical problems, ensuring the robustness and scalability of solutions
• Knowledge of microservices architecture and building microservices using Spring Boot
• Experience in automated deployment pipelines
• Ability to work independently and as part of a team collaborating with cross-functional teams located in different time zones
• Write clean, maintainable, and efficient code following best practices and coding standards
• Implement and maintain unit tests and conduct thorough debugging to ensure the highest quality of applications
• Keep up to date with the latest industry trends and technologies to ensure our applications remain cutting-edge
Preferred Qualifications
• UX/UI experience is plus
• Understanding of AWS
• Experience with Python, GenAI models, deep learning, NLP techniques and large language models (LLMs)
#WeAreCisco (This is the Standard and cannot be changed)
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization. We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI powered technology.
In CRM Engineering Transformation Office(CETO)-Support Case Management, we deliver robust solution for smoother operations, ensuring efficient management and resolution of technical support cases. With a blend of technical expertise and functional knowledge, we streamline case workflows, provide seamless integration, and drive continuous improvement in customer experience.
Your Impact
When you work with us, you will be part of a highly empowered collaborative ‘FUTURE IT’ team who is passionate about the use of technology to deliver unprecedented business outcomes. You will work with businesses partners, internal and external partners, Cisco’s outsourced partners, and multi-functional teams.
As a Software Engineer, you will work with a dedicated group of developers, data analysts, business analysts, architects, project managers, DevOps engineers, and infrastructure service teams. You will collaborate closely with IT service owners, product owners, and development teams, partnering with multi-functional IT and business teams to drive success.
Minimum Qualifications
• A minimum of 4-5 years of professional experience
• Bachelors or Masters in Computer Science or Computer Engineering, Information Technology, or Mathematics
• Expertise and hands-on experience with Java, Angular (Full Stack), Mongo, Kafka, Docker,
• Kubernetes, jboss, Spring, Splunk, REST APIs
• Highly skilled in Cloud Native Architecture, Microservices Architecture and Event Driven Architecture
• Strong knowledge of route handling, request/response handling, and middleware usage
• Analyze and solve complex technical problems, ensuring the robustness and scalability of solutions
• Knowledge of microservices architecture and building microservices using Spring Boot
• Experience in automated deployment pipelines
• Ability to work independently and as part of a team collaborating with cross-functional teams located in different time zones
• Write clean, maintainable, and efficient code following best practices and coding standards
• Implement and maintain unit tests and conduct thorough debugging to ensure the highest quality of applications
• Keep up to date with the latest industry trends and technologies to ensure our applications remain cutting-edge
Preferred Qualifications
• UX/UI experience is plus
• Understanding of AWS
• Experience with Python, GenAI models, deep learning, NLP techniques and large language models (LLMs)
#WeAreCisco (This is the Standard and cannot be changed)
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
💡 Quick Summary
Seeking a career-building opportunity? The Software Engineer position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
