Job Description
As a Software Engineer II at JPMorgan Chase within the Employee Platform, you will leverage your creative and analytical skills to support and enhance application systems vital to the firm's daily operations. Collaborating with teams, you will engage in diverse projects centered around design or programming, depending on your expertise. You will learn to address application and data issues, while gaining experience in software development, testing, deployment, maintenance, and improvement, alongside production lifecycle methodologies and risk guidelines. This role offers you the chance to advance professionally and explore various career paths.
Job responsibilities
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root.
Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team.
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools.
Identify issues for escalation and communication and provide solutions to the business and technology stakeholders.
Participates in root cause calls and drives actions to resolution with a keen focus on preventing incident.
Recognizes the manual activity within your role and proactively works towards eliminating it through either system engineering or updating application code.
Required qualifications, capabilities, and skills
Formal training or certification on Software Engineering concepts and 2+ years applied experience
Experience in observability and monitoring tools and techniques.
Experience with one or more general purpose programming languages (Python or C#) and/or automation scripting (PowerShell Script)
Experience in observability and monitoring tools and techniques.
Familiar with tools such as Splunk, ServiceNow, Dynatrace, etc.
Experience in CI/CD tools like Jenkins, Bitbucket, GitLab, Terraform
Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities.
Hands-on practical experience in system design, application development, testing, and operational stability
Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
Experience and understanding of Genetec Security Desk
Understanding of cloud infrastructure Familiarity with modern front-end technologies
Exposure to cloud technologies
💡 Quick Summary
Seeking a career-building opportunity? The Software Engineer II- Applications Support position is now open for candidates interested in the Software Developer Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
