Software Engineer III-ServiceNow
Qualifications
Formal training or certification on software engineering concepts and 3+ years applied experience
Hands on experience developing and configuring on the ServiceNow Platform
Experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: common authentication protocols, Web Services patterns (REST, polling, call back) and MID servers
Experience leveraging ServiceNow codeless technologies – Flow Designer and Integration Hub
Experience with developing a full service request model; including deployment of custom dashboards for individual departments, as part of the request service
Experience with AJAX based Service Portal technology
Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services
Ability to deliver solutions to improve and automate complex and/or critical business processes
Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, acute attention to detail and quality, and driven with the ability to self-manage
Ability to effectively prioritize and execute
Ability to collaborate across multiple teams to agree designs and implementation plans
Responsibilities
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
Contributes to software engineering communities of practice and events that explore new and emerging technologies
Adds to team culture of diversity, equity, inclusion, and respect
Job description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III-ServiceNow at JPMorgan Chase within the Corporate Sector- Service Now United States team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You would be joining a small team of experts in Delaware who are building a complex request application. It has many external system integrations and is designed to manage our infrastructure operations processes on the ServiceNow platform.
Job responsibilities
• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands on experience developing and configuring on the ServiceNow Platform
• Experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: common authentication protocols, Web Services patterns (REST, polling, call back) and MID servers.
• Experience leveraging ServiceNow codeless technologies – Flow Designer and Integration Hub
• Experience with developing a full service request model; including deployment of custom dashboards for individual departments, as part of the request service.
• Experience with AJAX based Service Portal technology.
• Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services.
• Ability to deliver solutions to improve and automate complex and/or critical business processes
• Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, acute attention to detail and quality, and driven with the ability to self-manage.
• Ability to effectively prioritize and execute
• Ability to collaborate across multiple teams to agree designs and implementation plans.
Preferred qualifications, capabilities, and skills
• Certified ServiceNow Developer
• Certified ServiceNow Administrator
• Certified Implementation Specialist in one module (ITSM, ITOM, ITBM)
• ITIL Foundations Certification