Software Engineer/ Platform

🚀 Why Headout?

We’re a rocketship: 9-figure revenue, record growth, and profitable

With $130M in revenue, guests in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry, and we’re just getting started. We've raised $60M+ from top-tier investors and are building a durable company for the long term — because that's what our mission needs and deserves. We’re growing, profitable and nowhere near done.

What we do is important

In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience — from immersive tours to museums to live events and everything in between.

Why now?

The foundation is strong. The opportunity ahead is even bigger. We’ve hit profitability, built momentum, and proven the model — but there’s so much more to build. If you’re looking to join a company where the trajectory is steep and your impact is real, this is the moment.

Our culture

Reinventing the travel industry isn't easy, but that's the fun part.
We care deeply about ownership, craft, and impact, and we’re here to do the best work of our careers. We won’t pretend like it’s for everyone but if you’re a builder who loves solving tough problems, you’ll feel right at home. Read more about our unique values here: https://bit.ly/HeadoutPlaybook

👩‍💻The role:

As a Software Engineer on the Platform Team at Headout, you’ll build and optimize core infrastructure and tools that enhance system reliability and engineering efficiency. From managing cloud-based Kubernetes clusters and CI/CD workflows to improving observability, performance, and developer velocity, you’ll enable scalable solutions across teams. You’ll be expected to contribute to service-level dashboards, refine alerting mechanisms, and support incident management efforts across the organization. You’ll also help enforce security best practices through standardized guardrails.

🤩What makes this role special
• Full Platform exposure - work on problem statements encompassing DevOps, Application Performance, Observability, and much more.
• High Impact - Build tools that reduce deployment TAT, boost p99s, etc - metrics that the whole of the company celebrates.
• Flexible - Flexibility to work on different stacks, tools & platforms.
• Mentorship - Collaborate with the team & mentor Interns.

💝What skills & experience do you need
• 1-3 years of experience in operating customer-facing services at scale.
• Experience in operating & optimising Kubernetes Clusters & their workloads.
• Comfortable working with any Cloud Provider - AWS, GCP, Azure, etc. Preferably AWS.
• Hands on with metrics & alerting stacks - Prometheus + Grafana + Thanos, NewRelic/Datadog.
• Experience in working with robust CI/CD workflows in any platform - Github, GitLab, Jenkins etc.
• Experience in IaC with Terraform or Pulumi.
• Fluency in Python, Go or Java/Kotlin languages & shell scripting.
• Experience working with databases like mysql, mongodb etc.
• Understanding of Security best practices and compliance requirements.
• High Agency to fix issues proactively.

➕Bonus
• Interested in travel, local experiences, and hospitality personally.
• Interested in being in a rapidly growing startup.
• Anything out-of-the-box that can surprise us.

EEO statement

At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com.

Privacy policy

Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

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