Job Description
We’re a team of +00+ makers, who’ve shipped over 650+ Intelligent Virtual Assistants. Our Virtual Assistants converse in over 120 languages, and our platform handles more than a billion conversations every month - over 50+ channels in text and voice!
We’re also named Leading conversational AI Platform, Distinguished CX Vendor, and Advanced Virtual Assistant Provider by Gartner. They’re really critical and meet 1000+ Conversational AI Platforms. We’re thrilled to be recognized by them!
We’re one of the fastest growing SaaS leaders emerging from Asia and are backed on this journey with more than $100M in funding so far by partners like Lightspeed, Sapphire Ventures, WestBridge Capital and Salesforce Ventures. We also got honoured recently, being one of the top 10 companies to work at by ‘#LinkedinTopStartups’ and a ‘Great Place to Work at’ certification.
Yellow.ai is looking for Software Engineers in the Customer Engineering team to own the channel development of conversational channels for the Enterprises. The channels will be built using node js.
An ideal candidate for this role will be customer-centric and will have an experience of minimum of 1-3 years in Coding/Development of Applications in Java/node js.
Responsibility
• Candidate should be in Pune and available to join immediately.
• Build the next generation of AI-based conversational chatbots/voicebots.
• Work with Customers, Delivery Managers & Business Analysts to build the channels within the stipulated time and with the utmost quality.
• The project will have to cater to all the requirements provided by Customers.
• Understand the various backend & frontend systems being used by Customers and integrate the channels with those systems/softwares.
• Development & design of custom chat & voice components.
• Ability to understand asynchronous programming & design patterns.
• Programming & architecture design of asynchronous based applications.
• Experience with working with ElasticSearch stack for writing complex & time optimized queries.
• Immediate joiners.
What your day would look like?
• Building chatbots and voice bots using yellow.ai’s internal low-code platform.
• Coding is involved to achieve business logics of customers.
• Programming involved to achieve third party integrations and to cater for customer APIs or endpoints.
• Client stakeholder interactions to understand the requirements and deliver the project at the highest quality.
• Internal communications across cross-functional teams to have a seamless project execution.
• Involved in all aspects of project delivery from inception till go live.
Mandatory Skills
• Should have good knowledge of Java/Javascript/nodej s, Mysql - only backend developer.
• Solution designing knowledge and experience.
• SDLC concepts, waterfall and agile model, team player.
• Has the ability to investigate, analyze, visualize, articulate and solve complex problems and concepts and make disciplined decisions based on the available information.
• Exposure to toolsets (Jira, Confluence or similar tools) across Requirements documentation, conversation design and Quality assurance.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Strong communication skills to collaborate effectively with cross-geographical teams.
• Ability to deconstruct requirements into code logic.
• Has experience in Scrum teams.
• Ability to multitask and meet tight deadlines.
• Has knowledge about Solution Architecture and Integration with Enterprise applications.
• Has been involved in Engineering Projects where Customer’s business goals were achieved.
• Has high levels of Diligence/Ownership.
• Has an idea about Design thinking.
If you have any questions about the company, the role or the process, write to us at [email protected]
Read more about us here.
yellow.ai provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, ****** orientation, national origin, age, disability, genetic information, marital status in accordance with applicable federal, state and local laws.
yellow.ai focuses on B2B · SaaS · Mobile · Artificial Intelligence / Machine Learning. Their company has offices in Bengaluru. They have a large team that's between 501-1000 employees.
You can view their website at https://yellow.ai
💡 Quick Summary
Seeking a career-building opportunity? The Software Engineer position is now open for candidates interested in the Software Developer Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
