Job Description
We are looking for an ambitious and energetic Software Support Executive to help projects and clients in using our Software & Apps. You will be the front of the company and will have the dedication to create and apply an effective support strategy.
Responsibilities
• Develop a Service & Support strategy focused on customer satisfaction
• Conduct research to identify customer needs
• Do meetings with existing clients and its team regarding Software usages
• Promote the company’s products/services addressing or predicting clients’ objectives
• Keep records of support, task list and work assigned etc.
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.
• Install multiple software on client side through remote or visit.
Requirements
• Preference to candidate who lives near our office in Shivane, Pune 411023.
• Proven working experience a Software Support executive or a relevant role
• Proven track record
• Experience in customer support
• Proficiency in MS Office and Software/Apps
• Communication skills
• Ability to build rapport
• Time management and planning skills
• Create flow diagrams
Work Remotely
• No
Job Types: Permanent, Full-time
Salary: From ₹15,000.00 per month
Benefits:
• Flexible schedule
• Work from home
Schedule:
• Day shift
• Fixed shift
• Monday to Friday
• Weekend availability
Experience:
• total work: 1 year (Required)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
Responsibilities
• Develop a Service & Support strategy focused on customer satisfaction
• Conduct research to identify customer needs
• Do meetings with existing clients and its team regarding Software usages
• Promote the company’s products/services addressing or predicting clients’ objectives
• Keep records of support, task list and work assigned etc.
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.
• Install multiple software on client side through remote or visit.
Requirements
• Preference to candidate who lives near our office in Shivane, Pune 411023.
• Proven working experience a Software Support executive or a relevant role
• Proven track record
• Experience in customer support
• Proficiency in MS Office and Software/Apps
• Communication skills
• Ability to build rapport
• Time management and planning skills
• Create flow diagrams
Work Remotely
• No
Job Types: Permanent, Full-time
Salary: From ₹15,000.00 per month
Benefits:
• Flexible schedule
• Work from home
Schedule:
• Day shift
• Fixed shift
• Monday to Friday
• Weekend availability
Experience:
• total work: 1 year (Required)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Software Support Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
