Job Description
• Graduation
• Expert in EXCEL
• Handle software-related requests for assistance (problems)
• Troubleshoot software and identify root causes of software problems
• Analyze software related issues and propose solutions
• Fix software problems and test (verify) solutions prior to implementing them
• Obtain and log customer feedback for the purpose of process improvement
• Document software support activities thoroughly, accurately, and in a timely manner
• Make decisions quickly, sometimes with limited information
• Review work log, customer feedback periodically with supervisor and other analysts and technicians, to identify and act on opportunities for improvement
Job Types: Full-time, Regular / Permanent
Salary: ₹120,427.+4 - ₹286,585.27 per year
Benefits:
• Health insurance
Day range:
• Monday to Friday
Shift:
• Day shift
Ability to commute/relocate:
• North Twenty Four Parganas, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 2 years (Preferred)
Speak with the employer
++1 7+8004XXXXXX
• Expert in EXCEL
• Handle software-related requests for assistance (problems)
• Troubleshoot software and identify root causes of software problems
• Analyze software related issues and propose solutions
• Fix software problems and test (verify) solutions prior to implementing them
• Obtain and log customer feedback for the purpose of process improvement
• Document software support activities thoroughly, accurately, and in a timely manner
• Make decisions quickly, sometimes with limited information
• Review work log, customer feedback periodically with supervisor and other analysts and technicians, to identify and act on opportunities for improvement
Job Types: Full-time, Regular / Permanent
Salary: ₹120,427.+4 - ₹286,585.27 per year
Benefits:
• Health insurance
Day range:
• Monday to Friday
Shift:
• Day shift
Ability to commute/relocate:
• North Twenty Four Parganas, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 2 years (Preferred)
Speak with the employer
++1 7+8004XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Software Support Technician position is now open for candidates interested in the Technician Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.