Job Description
Full job description
Solutions Architect (Digital Experience) - Temporary Opportunity up to 10 months
Organisation/Entity: Transport For NSW
Job category: Projects
Job location: Burwood, NSW, AU, 2134
Job reference number: 105609
Employment type: Fixed Term Full-Time
Salary range: $158393.0-$177399.0
You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.
Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.
In this role, you'll:
The Digital Experience Architect will be responsible for designing and governing end to end technology solutions that support digital experience, content management, communication management, and template management capabilities. The role ensures that solutions are scalable, secure, reusable, and aligned with business objectives, enterprise architecture standards, and customer experience goals.
This role acts as a key bridge between business stakeholders, delivery teams, and platform vendors, translating business needs into robust, future proof solution designs.
Duties & Responsibilities will include (not limited to):
Solution Architecture & Design - Defining and owning end to end solution architectures across Digital Experience platforms and content ecosystems. Translating business, experience, and communication requirements into logical and physical solution designs
Digital Experience - Ensuring seamless integration between front end digital experiences and back end content, communication, and data services
Content Management – Designing content models, metadata strategies, taxonomies, and lifecycle management
Integration & Delivery Support - Integration patterns between CMS, communication platforms, CRM, ERP, and data platforms
Design identity-driven experiences across B2C, B2B, and internal users
Define experience orchestration layer (BFF/aggregation patterns)
Ensure multi-channel consistency across digital, assisted and partner channels
Enable data-driven experience using unified customer and product views
Key deliverables will include:
Solution architecture designs and diagrams
Technology and platform recommendations
Integration and data flow specifications
Non functional and quality attributes definition
Architecture decision records and design assurance outputs
Note, internally this role is officially referred to as a Solution Architect, Digital Experience.
For more information on this position and business unit, view the role description and information pack
About you
For you to be successful within this role you should meet with all, or most of the following criteria:
At least 5+ years experience as a Solution Architect, specifically on enterprise digital or content driven platforms
Strong understanding of Digital Experience Platforms (DXP) and CMS architectures
Experience designing content and communication management solutions
Strong integration architecture experience (APIs, events, middleware)
Ability to clearly articulate complex solutions to both technical and non technical audiences
Experience designing API orchestration/BFF layers for digital experience
Strong understanding of identity federation (OIDC, OAuth, B2C/B2B patterns)
Experience with event-driven architectures supporting customer journeys
Ability to design end-to-end journeys across multiple systems and channels
Nice to Haves:
Experience with leading CMS/DXP platforms (e.g. Adobe, Sitecore, AEM, headless CMS)
Experience with Customer Communication Management (CCM) platforms
Familiarity with template engines and document generation frameworks
Experience in highly regulated environments, or large transformation programs
TOGAF certification or equivalent
Knowledge of secure architecture for public facing digital platforms, identity and access management privacy, compliance, and data protection requirements
This is a fixed-term flexible hybrid role until 31 December 2026. 50% of your time will be office based, with at least 25% of that time based from our offices at Parramatta Square.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM, Monday 13th April 2026
For more information about this role, please contact [email protected].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
#LI-Hybrid
Job Segment: Solution Architect, Architecture, Developer, Front End, Information Technology, Technology, Engineering
R
Solutions Architect (Digital Experience) - Temporary Opportunity up to 10 months
Organisation/Entity: Transport For NSW
Job category: Projects
Job location: Burwood, NSW, AU, 2134
Job reference number: 105609
Employment type: Fixed Term Full-Time
Salary range: $158393.0-$177399.0
You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.
Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.
In this role, you'll:
The Digital Experience Architect will be responsible for designing and governing end to end technology solutions that support digital experience, content management, communication management, and template management capabilities. The role ensures that solutions are scalable, secure, reusable, and aligned with business objectives, enterprise architecture standards, and customer experience goals.
This role acts as a key bridge between business stakeholders, delivery teams, and platform vendors, translating business needs into robust, future proof solution designs.
Duties & Responsibilities will include (not limited to):
Solution Architecture & Design - Defining and owning end to end solution architectures across Digital Experience platforms and content ecosystems. Translating business, experience, and communication requirements into logical and physical solution designs
Digital Experience - Ensuring seamless integration between front end digital experiences and back end content, communication, and data services
Content Management – Designing content models, metadata strategies, taxonomies, and lifecycle management
Integration & Delivery Support - Integration patterns between CMS, communication platforms, CRM, ERP, and data platforms
Design identity-driven experiences across B2C, B2B, and internal users
Define experience orchestration layer (BFF/aggregation patterns)
Ensure multi-channel consistency across digital, assisted and partner channels
Enable data-driven experience using unified customer and product views
Key deliverables will include:
Solution architecture designs and diagrams
Technology and platform recommendations
Integration and data flow specifications
Non functional and quality attributes definition
Architecture decision records and design assurance outputs
Note, internally this role is officially referred to as a Solution Architect, Digital Experience.
For more information on this position and business unit, view the role description and information pack
About you
For you to be successful within this role you should meet with all, or most of the following criteria:
At least 5+ years experience as a Solution Architect, specifically on enterprise digital or content driven platforms
Strong understanding of Digital Experience Platforms (DXP) and CMS architectures
Experience designing content and communication management solutions
Strong integration architecture experience (APIs, events, middleware)
Ability to clearly articulate complex solutions to both technical and non technical audiences
Experience designing API orchestration/BFF layers for digital experience
Strong understanding of identity federation (OIDC, OAuth, B2C/B2B patterns)
Experience with event-driven architectures supporting customer journeys
Ability to design end-to-end journeys across multiple systems and channels
Nice to Haves:
Experience with leading CMS/DXP platforms (e.g. Adobe, Sitecore, AEM, headless CMS)
Experience with Customer Communication Management (CCM) platforms
Familiarity with template engines and document generation frameworks
Experience in highly regulated environments, or large transformation programs
TOGAF certification or equivalent
Knowledge of secure architecture for public facing digital platforms, identity and access management privacy, compliance, and data protection requirements
This is a fixed-term flexible hybrid role until 31 December 2026. 50% of your time will be office based, with at least 25% of that time based from our offices at Parramatta Square.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM, Monday 13th April 2026
For more information about this role, please contact [email protected].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
#LI-Hybrid
Job Segment: Solution Architect, Architecture, Developer, Front End, Information Technology, Technology, Engineering
R
💡 Quick Summary
Seeking a career-building opportunity? The Solutions Architect position is now open for candidates interested in the Back Office Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
