Job Description
Specialist Client Delivery-()
Job
:Operations
Primary Location
:Asia-India-Chennai
Schedule
:Full-time
Employee Status
:Permanent
Posting Date
:1+/Aug/2026, 3:00:06 AM
Unposting Date
:Ongoing
Business
• Provide quality support and advice to Relationship Managers (RM's) within all lending units located in Standard Chartered Bank [INSERT COUNTRY] on all documentation related matters, including the origination of documentation for customers where required
• To deliver excellent service and advice to our Corporate (Corporate & Institutional Banking) & Commercial Banking clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues
Processes
General
• Perform end-to-end orchestration across all processes and services managed by IMO
• Engage clients throughout process, ensuring seamless delivery and client experience
• Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
• Adheres to first-time-right principles
• Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate. Looks at ways to promote standard work and best practices.
• Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO
Job
:Operations
Primary Location
:Asia-India-Chennai
Schedule
:Full-time
Employee Status
:Permanent
Posting Date
:1+/Aug/2026, 3:00:06 AM
Unposting Date
:Ongoing
Business
• Provide quality support and advice to Relationship Managers (RM's) within all lending units located in Standard Chartered Bank [INSERT COUNTRY] on all documentation related matters, including the origination of documentation for customers where required
• To deliver excellent service and advice to our Corporate (Corporate & Institutional Banking) & Commercial Banking clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues
Processes
General
• Perform end-to-end orchestration across all processes and services managed by IMO
• Engage clients throughout process, ensuring seamless delivery and client experience
• Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
• Adheres to first-time-right principles
• Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate. Looks at ways to promote standard work and best practices.
• Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO
💡 Quick Summary
Seeking a career-building opportunity? The Specialist Client Delivery position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
