Job Description
Job Description
Job Purpose
The Position Ensures
Collections operations set-up for Credit cards collections team right from transaction reversal, statement requests, customer queries management towards collections, payment queries from our partner.
Working with the relevant stakeholders (Partner, BU, Tech, Ops & Compliance) on all the process setting.
Leveraging the collection system to drive strategies to be rolled out to DCA’s for better portfolio performance.
Key Accountabilities
• Set-up and implement strong process approaches, manage internal/external audits
• Display strong storytelling and articulation skills to demonstrate the process to partner/vendor and further staff’s
• Track the process parameters and measure the TAT/Accuracy in periodic intervals
Job Duties & Responsibilities
• Credit card collections
• Demonstrating sound process approach to avoid any mismanagement
• Analysing the data and implementing different collection strategies with DCA
• Data management on collections related aspects
• Preparing Collection Deck having various process & collection cuts
• Regular improvement in processes / strategies
• Audit management
Required Experience
• At least 6-8 years of total experience in the relevant field
Education / Preferred Qualifications
Graduation degree with technical skills
Core Competencies
• Credit card collections
• Banking domain knowledge
• Good knowledge on credit cards collections strategies and processes
• Good communication & presentation skills
• Good team player or able to work individual
• Good knowledge on MS-excel & data management
Technical Competencies
• Hands on Knowledge of Microsoft products like Excel, Access , Powerpoint, Word
Work Relationship
• Interactions within Collection team
• Interactions with all the stakeholders within & outside the bank
Primary Location
India-Maharashtra-Pune
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Aug 18, 2026, 2:50:42 PM
Job Purpose
The Position Ensures
Collections operations set-up for Credit cards collections team right from transaction reversal, statement requests, customer queries management towards collections, payment queries from our partner.
Working with the relevant stakeholders (Partner, BU, Tech, Ops & Compliance) on all the process setting.
Leveraging the collection system to drive strategies to be rolled out to DCA’s for better portfolio performance.
Key Accountabilities
• Set-up and implement strong process approaches, manage internal/external audits
• Display strong storytelling and articulation skills to demonstrate the process to partner/vendor and further staff’s
• Track the process parameters and measure the TAT/Accuracy in periodic intervals
Job Duties & Responsibilities
• Credit card collections
• Demonstrating sound process approach to avoid any mismanagement
• Analysing the data and implementing different collection strategies with DCA
• Data management on collections related aspects
• Preparing Collection Deck having various process & collection cuts
• Regular improvement in processes / strategies
• Audit management
Required Experience
• At least 6-8 years of total experience in the relevant field
Education / Preferred Qualifications
Graduation degree with technical skills
Core Competencies
• Credit card collections
• Banking domain knowledge
• Good knowledge on credit cards collections strategies and processes
• Good communication & presentation skills
• Good team player or able to work individual
• Good knowledge on MS-excel & data management
Technical Competencies
• Hands on Knowledge of Microsoft products like Excel, Access , Powerpoint, Word
Work Relationship
• Interactions within Collection team
• Interactions with all the stakeholders within & outside the bank
Primary Location
India-Maharashtra-Pune
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Aug 18, 2026, 2:50:42 PM
💡 Quick Summary
Seeking a career-building opportunity? The Specialist| Collections position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
