Job Description
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
• The candidate would be responsible to set up the framework for the Payments & Settlement reconciliation for the Credit Card business, and to ensure a robust control environment is set up around the same.
• Needs to identify the risk & control issues through continuous monitoring & reconciliation.
• The said candidate needs to collaborate with various stake holders on matter of reconciliation methodology and control aspects for seamless functioning of the unit.
• Excellent communication & analytical skills with strong data analytic capabilities.
Key Responsibilities & Accountabilities
• Responsible for setting up the framework for the Payments & Settlement reconciliation for the Credit Card business.
• Thorough understanding of each Business Events and the related Financial Transactions and their accounting entries.
• Thorough understanding of the settlement flows.
• Understanding of the dispute resolution mechanism for a credit card including chargebacks and dispute handling.
• Understanding of creation of Workflows to ensure quick investigation of identified discrepancies.
• Understanding and ability to configure match rules to handle matching scenarios.
• Expertise in Chargeback and Reconciliation Management with knowledge of associations including Visa, Master Card and AMEX.
• Responsible for setting up the Governance framework with regards to Credit Cards.
Experience
Essential
• Prior experience in in handling Credit Card Reconciliations.
Desirable
• Experience of min 10-12 years in any various Credit Card Operations processing roles.
• Experience in conduction UAT's and having experience of leading projects on automation.
Core Competencies
• Strong planning, organizational and analytical skills
• Attention to detail and accuracy
• Effective problem-solving skills
• Computer literate, with a good understanding of Microsoft Excel & Power point.
• Able to work independently with strong teamwork values
• Good inter-personal and communication skills
Work Relationship
• Collaboration with all units of the
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
• The candidate would be responsible to set up the framework for the Payments & Settlement reconciliation for the Credit Card business, and to ensure a robust control environment is set up around the same.
• Needs to identify the risk & control issues through continuous monitoring & reconciliation.
• The said candidate needs to collaborate with various stake holders on matter of reconciliation methodology and control aspects for seamless functioning of the unit.
• Excellent communication & analytical skills with strong data analytic capabilities.
Key Responsibilities & Accountabilities
• Responsible for setting up the framework for the Payments & Settlement reconciliation for the Credit Card business.
• Thorough understanding of each Business Events and the related Financial Transactions and their accounting entries.
• Thorough understanding of the settlement flows.
• Understanding of the dispute resolution mechanism for a credit card including chargebacks and dispute handling.
• Understanding of creation of Workflows to ensure quick investigation of identified discrepancies.
• Understanding and ability to configure match rules to handle matching scenarios.
• Expertise in Chargeback and Reconciliation Management with knowledge of associations including Visa, Master Card and AMEX.
• Responsible for setting up the Governance framework with regards to Credit Cards.
Experience
Essential
• Prior experience in in handling Credit Card Reconciliations.
Desirable
• Experience of min 10-12 years in any various Credit Card Operations processing roles.
• Experience in conduction UAT's and having experience of leading projects on automation.
Core Competencies
• Strong planning, organizational and analytical skills
• Attention to detail and accuracy
• Effective problem-solving skills
• Computer literate, with a good understanding of Microsoft Excel & Power point.
• Able to work independently with strong teamwork values
• Good inter-personal and communication skills
Work Relationship
• Collaboration with all units of the
💡 Quick Summary
Seeking a career-building opportunity? The Specialist| Operations| Gen Ops|Consumer Banking position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.