Specialist Practice Admin Support PT

💰 $5,040 - $8,064 (Est.) 📍 Acton ⏰ Part Time 🕐 Today

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Acton ACT

50 km


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We are seeking a passionate, highly capable and results-driven practice admin support PT to join our dynamic team .

As our practice admin support , you will be at the forefront of driving profitability and growth of the clinic. You will play a pivotal role in guiding a team of exceptional Nurses & Medical Receptionists and collaborate with the CardioKids. management team in supervising the clinic.

If you have a passion for driving results and empowering teams, then we are excited to have you on board immediately!

You will be responsible for:

Healthcare Compliance & Regulations – Knowledge of healthcare laws and accreditation requirements.
Team Leadership – Leading multidisciplinary teams, including doctors, nurses, and administrative staff.
Crisis & Emergency Management – Handling medical emergencies, staffing shortages, and operational disruptions effectively.
Patient-Centered Management – Ensuring smooth patient flow, appointment scheduling, and high-quality patient care.
Process Optimisation – Streamlining workflows to reduce wait times and improve efficiency.
Resource Allocation – Managing medical supplies, staffing, and facility maintenance efficiently.
Healthcare Communication – Liaising between medical staff, patients, and external stakeholders.
Conflict Resolution – Addressing disputes among staff, handling patient complaints professionally.
Cultural Sensitivity & Compassion – Understanding diverse patient needs and maintaining empathy in healthcare interactions.
Budgeting & Cost Efficiency – Managing operational costs, insurance claims, and financial planning.
Revenue Cycle Management – Overseeing billing, coding, and reimbursement processes.
Vendor & Contract Negotiation – Procuring medical equipment and services at competitive rates.
Monthly Targets and budgets– ensuring clinic operation is consistent with the monthly target and budget.
Health promotion and prevention– ensuring clinic is optimising its health promotion and prevention strategies to improve outcomes for patients on monthly basis, consistent with group management objectives.
Healthcare IT & EMR Systems – Medicare items and billing software.
Data-Driven Decision Making – Using patient and operational data to improve healthcare services and efficiency.
Quality & Risk Management – Implementing protocols to reduce medical errors and enhance patient safety.
Regulatory Changes & Compliance – Keeping up with evolving healthcare policies and adapting accordingly.
Crisis Management – Responding to public health emergencies, pandemic preparedness, and facility issues.
Continuous Improvement – Driving innovation in patient care, workflow efficiency, and staff performance.
To be successful in this role, you will ideally have:

Exceptional leadership and motivational skills to inspire and empower nurses and medical receptionist to deliver exceptional performance in managing clinics
Excellent analytical skills with the ability to interpret data to inform strategic business decisions
Prior Office Manager experience of minimum 2 years
Prior experience in the medical & health field is highly preferred
A collaborative and solution orientated mindset with a focus on continuous improvement
Excellent communication and negotiation skills with the ability to cultivate lasting relationships
An advocate for safety, compassion and active listening in the workplace
Prior experience in the use of relevant software Pracsoft, Medical Director and Best Practice.
Experience with specific social groups serviced by practice, such as adolescents, aged care, migrant or refuge groups, Aboriginals, and Torres Straight islanders, etc.
Experience CPR/Triage training
Prior training and/or experience in management of emergencies, handling complaints, Medicare & health funds, basic infection control, safe handling & disposal of medical waste etc
About Us:
CardioKids is a leading healthcare provider dedicated to delivering exceptional medical services across Australia. Our commitment to excellence, innovation, and patient-centric care sets us apart in the healthcare industry. We are a team of dedicated healthcare professionals who are committed to improving the lives of those we serve. Our organisation believes in providing compassionate care that is tailored to the individual needs of each patient.

Get in touch
If you would like to know more about this role/clinic, please leave your details below by clicking on apply now or alternatively please send your CV to [email protected]

Pay: $25.00 – $35.00 per hour

Expected hours: 20.0 per week

Work Location: In person

💡 Quick Summary

Seeking a career-building opportunity? The Specialist Practice Admin Support PT position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: CardioKids

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The expected salary for Specialist Practice Admin Support PT in Acton is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Specialist Practice Admin Support PT is an on-site position based in Acton. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Specialist Practice Admin Support PT. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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