Role Responsibilities

Strategy
• Need for this replacement is to meet the delivery demands of ICS and other compliance programs, BOW under the Proximity tribe is already stretched by 20-30%. This replacement is to accommodate the business demands and ensure all the ICS minimum controls are 100% complaint.

Business
• To manage the Country Business stakeholders efficiently

Processes
• To adhere to the GBS Malaysia's nWoW processes

People and Talent
• Extensive knowledge on the ATM Switching technology & pre-dominantly on the ISO 8583 message specifications

Risk Management
• To manage all the existing risks currently present in BAU & work on the mitigation plan

Governance
• To be an active participant in Governance council.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
• Country Technology Management/CSS.

Other Responsibilities
• To complete all the E-learnings assigned & abide by the Group's Code of Conduct policy

Our Ideal Candidate

Qualifications
• Experience in handling VISA/MasterCard & other schemes related projects/support queries. Agile certification would be an added advantage.

Role Specific Competencies
• ATM Switching
• ISO 8583
• Card management system
• Recon & settlement

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together , we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential