Job Description
Responsibilities Logic Apps
Key Responsibilities: Logic apps
Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding problems identified in Microsoft software products, and manage relationships with those customers.
Use trace analysis, source code, and other sophisticated debugging tools to analyze problems and develop solutions to meet customer needs; may involve writing code.
Manage hot issues by setting customer expectations, devising action plans, being available 24x7, and professionally communicating to all parties involved.
Communicate technically complex information with Microsoft’s developer customers via telephone, written correspondence, and electronic services.
Continually learn technologies and develop deep expertise in Microsoft products. Apply that knowledge to real-world programming problems.
Create advanced technical content including Microsoft Knowledge Base articles, samples, whitepapers, and training.
Own and Participate in regular technical triage meetings to share knowledge with other engineers and help them develop efficient solutions to their customers.
Drive resolution of critical situations (CritSits) and ensure smooth execution through the life of the crisis by adherence to processes and guidelines.
Requirements:
2+ year(s) experience in a customer facing or customer support role with troubleshooting and problem-solving experience in a team environment
2+ year(s) experience with Azure Logic Apps OR Azure App Services OR Biz Talk, IBM App Connect, Zapier or an equivalent product
Azure Certification on either of AZ+00, AZ 103/104, AZ 203/204 is preferred.
B.S. degree in C.S. or E.E. OR equivalent industry experience
Experience with network connectivity
Experience with cloud technologies
Good debugging skills
Basic knowledge of HTTP REST architecture
Basic JSON
AS2/EDI experience
Experience with Visual Studio and any light coding adapting to new technologies and adapters (ie. Active Directory Adapter, SAP Adapter, Azure Logic Apps)
Managing proof-of-concepts
Job Segment: Cloud, Software Engineer, Developer, ERP, SAP, Technology, Engineering
Key Responsibilities: Logic apps
Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding problems identified in Microsoft software products, and manage relationships with those customers.
Use trace analysis, source code, and other sophisticated debugging tools to analyze problems and develop solutions to meet customer needs; may involve writing code.
Manage hot issues by setting customer expectations, devising action plans, being available 24x7, and professionally communicating to all parties involved.
Communicate technically complex information with Microsoft’s developer customers via telephone, written correspondence, and electronic services.
Continually learn technologies and develop deep expertise in Microsoft products. Apply that knowledge to real-world programming problems.
Create advanced technical content including Microsoft Knowledge Base articles, samples, whitepapers, and training.
Own and Participate in regular technical triage meetings to share knowledge with other engineers and help them develop efficient solutions to their customers.
Drive resolution of critical situations (CritSits) and ensure smooth execution through the life of the crisis by adherence to processes and guidelines.
Requirements:
2+ year(s) experience in a customer facing or customer support role with troubleshooting and problem-solving experience in a team environment
2+ year(s) experience with Azure Logic Apps OR Azure App Services OR Biz Talk, IBM App Connect, Zapier or an equivalent product
Azure Certification on either of AZ+00, AZ 103/104, AZ 203/204 is preferred.
B.S. degree in C.S. or E.E. OR equivalent industry experience
Experience with network connectivity
Experience with cloud technologies
Good debugging skills
Basic knowledge of HTTP REST architecture
Basic JSON
AS2/EDI experience
Experience with Visual Studio and any light coding adapting to new technologies and adapters (ie. Active Directory Adapter, SAP Adapter, Azure Logic Apps)
Managing proof-of-concepts
Job Segment: Cloud, Software Engineer, Developer, ERP, SAP, Technology, Engineering
💡 Quick Summary
Seeking a career-building opportunity? The Specialist | Software Engineering position is now open for candidates interested in the Software Developer Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.