Job Description
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The Software Lifecycle Specialist is an integral part of the client’s software journey. You will be responsible for ensuring the client deploys the software purchased and that the client realises the value from their investment.
Additionally, serves as the primary post-sale point of contact for clients/customers.
Uses in-depth knowledge of client industry and/or business processes, deep knowledge of the product being sold and technical expertise to drive and increase adoption and utilization of company products.
Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from the product(s). May recommend specific solutions to achieve the customer’s desired result. Ensures best practices are adopted for product use.
Holds direct responsibility for identifying opportunities and closing additional revenue from assigned clients, including upselling and cross-selling of related products; accountable for client renewal and retention results.
May handle escalations and coordinate across functional areas of the company, including Marketing, Sales, Professional Services, Engineering, Finance, Training, and/or Support.
The Software Lifecycle Specialist is an integral part of the client’s software journey. You will be responsible for ensuring the client deploys the software purchased and that the client realises the value from their investment.
Additionally, serves as the primary post-sale point of contact for clients/customers.
Uses in-depth knowledge of client industry and/or business processes, deep knowledge of the product being sold and technical expertise to drive and increase adoption and utilization of company products.
Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from the product(s). May recommend specific solutions to achieve the customer’s desired result. Ensures best practices are adopted for product use.
Holds direct responsibility for identifying opportunities and closing additional revenue from assigned clients, including upselling and cross-selling of related products; accountable for client renewal and retention results.
May handle escalations and coordinate across functional areas of the company, including Marketing, Sales, Professional Services, Engineering, Finance, Training, and/or Support.
💡 Quick Summary
Seeking a career-building opportunity? The Specialist | Software Lifecycle NTT Ltd| New position is now open for candidates interested in the Software Developer Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
