Job Description
Function/ Department: Retail Banking Operations
Job Purpose:
The role holder will play a critical role in managing and leading the engineering innovation and growth of our front-end customer facing web and mobile platforms. This role acts as a technical leader, mentor, and internal subject matter expert for the teams.
Roles & Responsibilities:
• This role involves managing and leading development squads.
• The position will responsible leading Robotics Process Automation projects along with E2E implementation and roll-out.
• Leading Projects relating E2E automation and digitization.
• Competition benchmarking and identifying industry best practices.
• Technical support w.r.t system integration, API and RPA platform.
• In previous roles, must have led projects basis project management phases with multiple stakeholders.
• Led system changes/enhancements along with IT team independently.
• Liaison between process SME, IT team and RPA vendor for implementing or deploying BOT or operations of BOT.
• Strong in conceptualizing ideas & converting into functional & non-functional BRD and UD documents.
• Provide solutions to the BOTs bug/issue, troubleshooting and understands the BOT studio environment.
• Conceptual knowledge of Robotics process automation, AI and ML is a must Identify process redesign, RCA of an issue and present to the senior management and get a buy-in from all stakeholders for implementation.
• Strong negotiation skills in terms of closing vendor agreements for any solutions/application or software purchase.
• Manage the PMO of projects through robust tracking mechanisms.
• Strong presentation skills in designing a strategic idea and presenting to the senior management.
• Strong in data analytics, cost benefit analysis and impact assessment of projects identified.
• Taking initiatives & advising best practices to improve quality & TAT for the unit.
• Knowledge of basic system/application architecture components.
• Strong communication skills to interact with Peers from the teams / cross functional & Senior Management.
Education Qualification:
Graduation: Any
Post-Graduation: Any
Experience: 5 - 10 Years relevant experience.
💡 Quick Summary
Seeking a career-building opportunity? The Squad Lead position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
