Job Description
Full job description
We Are Hiring for Sr. Chat Support Specialist – Chat / Back Office (Insulet)
Job Description
We are hiring Sr. Chat Support Specialists for a Chat / Back Office process. The role involves assisting international customers (US/AUS) through chat support. Candidates must be flexible with day and rotational shifts, including night shifts.
Location: Thane, Maharashtra
Job Type: Full-Time | Work from Office
Job Details
Shifts: Day Shifts or Rotational Shifts (including Night Shifts)
Working Days: 5 Days a Week
Weekly Offs: 2 Rotational Offs
Key Responsibilities
Handle customer queries via chat
Resolve issues accurately and professionally
Maintain proper documentation
Meet quality and productivity targets
Eligibility
HSC candidates with 06 months - 1 year customer service/chat experience
Excellent written & Verbal English communication
Willing to work rotational/night shifts
Immediate joiners only
Transportation
Centralized pick-up
Home drop-off provided
What We Offer
Competitive salary + incentives
OT & performance incentives
Growth opportunities
How to Apply
Email: [email protected]
Mobile: +91-XXXXXXXXXX
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
Customer service: 1 year (Required)
Location:
Wagle Estate, Thane, Maharashtra (Required)
Work Location: In person
We Are Hiring for Sr. Chat Support Specialist – Chat / Back Office (Insulet)
Job Description
We are hiring Sr. Chat Support Specialists for a Chat / Back Office process. The role involves assisting international customers (US/AUS) through chat support. Candidates must be flexible with day and rotational shifts, including night shifts.
Location: Thane, Maharashtra
Job Type: Full-Time | Work from Office
Job Details
Shifts: Day Shifts or Rotational Shifts (including Night Shifts)
Working Days: 5 Days a Week
Weekly Offs: 2 Rotational Offs
Key Responsibilities
Handle customer queries via chat
Resolve issues accurately and professionally
Maintain proper documentation
Meet quality and productivity targets
Eligibility
HSC candidates with 06 months - 1 year customer service/chat experience
Excellent written & Verbal English communication
Willing to work rotational/night shifts
Immediate joiners only
Transportation
Centralized pick-up
Home drop-off provided
What We Offer
Competitive salary + incentives
OT & performance incentives
Growth opportunities
How to Apply
Email: [email protected]
Mobile: +91-XXXXXXXXXX
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
Customer service: 1 year (Required)
Location:
Wagle Estate, Thane, Maharashtra (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Sr. Chat Support Specalist position is now open for candidates interested in the Back Office Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
