About You:
Core Responsibilities / Duties include:

This person would need to be able to work independently on tickets, projects and handle issues that arise during the work week. - (Must have)
Design, implement and maintain AWS infrastructure (Must Have)
Troubleshoot AWS issues and provide timely resolution (Must Have)
AWS networking between multiple accounts. - (Must have)
Develop and maintain automation scripts using AWS tools
Create and maintain documentation related to AWS systems and processes
Provide support and guidance to other teams on AWS-related issues
Stay up-to-date with emerging trends and technologies in AWS
Oversee and follow up on all installed systems and infrastructure (cloud and on prem)
Collaborate with DevOps and Software Engineers to provide the highest levels of systems and infrastructure availability (cloud and on prem)
Assist with escalated support issues
Ability to diagram in Visio or Lucid
Ability to manage Solarwinds or other monitoring tool. (Must have)
VMware knowledge related to network setup and configuration. – (Some Knowledge)
Windows server knowledge (Some knowledge)
Dell blade server understanding – (Nice to have).
Requirements:

4+ years’ experience
Working hours
We’ll adjust the shift hours to be more standard for the first 90 days; 4pm to 1am IST which is 6.30am to 3.30pm ET – this will give the fullest overlap to ET associates. After the 90 days, it’ll be regular India business hours (24/7 and/or follow-the-sun support is always a possibility which we’ll explore as we build quorum)


Soft Skill Requirements:

Good team interaction including collaboration, negotiation and conflict resolution
Excellent communication skills
Strong analytical, critical observation
Adaptability
Motivated Self-Starter
Summary:
PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Charleston and Bangalore. We are hiring a Sr. Cloud IT Engineer at our Bangalore office to contribute to our rapid product development pace. Our Engineers work collaboratively to set the technical direction for our SaaS products, developing easy-to-use solutions for our customers.

What We Offer:
Top five reasons to come to PlanSource:

#5: Join the Vista Family. In March 2024, Vista Equity Partners acquired PlanSource, marking a new phase of growth. Vista’s portfolio of technology and software companies collectively make up the 4th largest software ecosystem in the world with “intraportfolio” career advancement opportunities and have structures in place to leverage shared learnings from across the ecosystem.
#4: PlanSource has the right product. Show off our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs.
#3: Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, employee recognitions, a work hard and play hard environment, and a commitment to wellbeing.
#2: You can grow and develop professionally. PlanSource has a great track record of internal promotions and also filling open positions within the company.
#1: PlanSource is the right company and we are on a roll. Be part of a winning team in a high-growth technology company that is well funded and values its employees and their families – Thousands of employers and millions of consumers use the PlanSource Platform for benefits shopping, enrollment, billing and ongoing administration.