Sr Curam Business Analyst
Address: Washington DC 100% remote
12 Months Contract / Full Time Position

Job Description:
Our client is looking for a candidate who must be customer service oriented, have strong interpersonal skills, and possess the ability to multi-task when required. Excellent verbal, written and presentation skills are a mandatory requirement. Overall 16+ years of experience.

As a Senior Cu ram Business Analyst, you will be responsible for working closely with the DCAS technical workstreams and functional team in order to assess current challenges and identify opportunities of business process improvement via system design and modernization efforts. The Analyst will be required to evaluate current processes and recommend areas for improvement and optimization. The role will require prior experience of working with Medicaid, SNAP/TANF and other Social Services programs. Prior experience working with the Cu ram software product or other COTS (Commercial Off The Shelf) products is highly preferable.

The resource will become an integral part of the team, making every problem associated to the platform a problem of their own and will demonstrate the required initiative and critical thinking abilities necessary to resolve all problems and challenges accordingly.
• Must have experience using Cu ram Global Income Support and HealthCare Reform Business Application Suite
• Must have experience in Data Analysis and data presentation
• Experience in planning and leading JAD sessions and creating functional design documents
• Excellent interpersonal skills, verbal, and written communication skills
• Understanding of design and development concepts and familiarity with design patterns and the SDLC
• A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values
• A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others

Responsibilities
• The Business Analyst serves as a liaison between project teams, and vendors ensuring that everyone is aligned with the project goals and requirements.
• Review the Triage defect that gets raised from the Production environment, prioritize, and groom the backlog
• Review and validate deliverables submitted by the vendors
• Data analysis and create the metrics for all the CSL tickets raised by the end customers
• Quality Control of all the technical workstreams
• Define and maintain the end-to-end process for functional Batch executions
• Documentation and Governance by maintaining comprehensive documentation for project transparency, compliance, and knowledge management.
• Draft Standard Operating Procedures
• Prepare technical team presentations
• As a Business Analyst you will provide system analysis, development, and production support the Cu ram Business Analyst will design functional approaches to customize functionality using the Cu ram Business Application Suite
• The Business Analyst is also a lead team member in the planning and execution of testing, training, support of user testing and customer support post implementation
• Lead requirement gathering sessions, according to agree upon project scope for various areas of the application
• Participate in/lead systems analysis and gap analysis
• Produce client-approved deliverables required in standard project development including functional requirements, training content, job aids, use cases, requirements traceability matrix, test cases and plans
• Support team members through the development and testing of your functional designs

Responsibilities:
• Coordinates IT project management, engineering, maintenance, QA, and risk management.
• Plans, coordinates, and monitors project activities.
• Develops technical applications to support users.
• Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
• Provides training for system products and procedures.
• Performs application upgrades.
• Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
• Troubleshoots problems.
• Ensures project life-cycle is in compliance with District standards and procedures.

Minimum Education/Certification Requirements:

Bachelor's degree in Information Technology or related field or equivalent experience

Skill

Required No. of Years

Actual Years of Experience

16+ yrs. planning, coordinating, and monitoring project activities

16

16+ yrs. leading projects, ensuring they are in compliance with established standards/procedures

16

Experience in Information Tech Project management and analytical skills on a mid-large scale IT project with a particular focus on the Change Management

10

Experience designing job aids and training scripts for both external and internal audiences

8

Experience in Business Process Design and analytical skills

8

Curam Experience

7

Data Analytics Experience

7

Proven ability to design and execute communication plans and work with internal and external staff in a diverse multi-tiered environment

5

Experience with designing and implementing an accurate metric measuring system to gauge acceptance and knowledge of training sessions and manuals

5

Experience in efficiently utilizing the Microsoft Office suite, especially (Power Point, Excel, Word; Visio)

4

Training lead role, working as the liaison between stakeholders in the design & development of computer system and policy training presentation material

4

Exp. developing, maintaining and administering online learning, stand-up training and knowledge transfer through other methods

4

Exp. producing and editing written documentation where appropriate for online learning, stand-up training and knowledge transfer

4

Experience operating in a Health Care related IT System

Optional - 2

Experience using project tracking tools such as Jira and SharePoint

Optional 2

Excellent communication skills (Written & Verbal) and time-management ability

16

Experience working on an IT project or a COTS package implementation

3

Bachelor's degree in IT or related field or equivalent experience

4

About Us:
InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender ****** orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.