Job highlights
Identified by Google from the original job post
Qualifications
Supporting an inclusive work environment while enhancing skills, structuring career pathing opportunities and leadership succession planning
This position requires a strategic thinker with a proven track record in managing complex projects and leading diverse teams, ensuring alignment with enterprise-level goals while enhancing workforce management, quality assurance, training, operational project management, knowledge management and operational risk management
Bachelor’s degree or equivalent combination of education and work experience
10+ years of related work experience within healthcare with an emphasis on leading large-scale projects and implementations
7+ years of leadership experience with a focus in Operations, preferably within roles reflecting increasing span of responsibility
Organizational change management experience
Process/workflow design and implementation experience, including development of controls
Data-driven decision making
Working in a matrixed organizational or governance environment; ability to influence individuals at all levels of leadership
Ability to provide direction and coaching to individuals not under direct authority
High Emotional Intelligence, executive-level presence, communication, and presentation skills
This position is a remote role with occasional travel to Minnesota
To be eligible for consideration, candidates must have a primary home address located within any state where Medica is registered as an employer - AR, AZ, FL, GA, IA, IL, KS, KY, MD, ME, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI
Benefits
The full salary range for this position is $143,500 - $246,000
Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data
In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary
Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees
The compensation and benefits information is provided as of the date of this posting
Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law
Responsibilities
Director of Strategic Operations Services is a transformational role, accountable for designing, implementing and measuring strategic programs and leading key operational departments that support critical business functions
This pivotal role will have an opportunity to make an impact in the way we deliver Medica’s experience through driving large-scale projects, leading implementations and elevating operational excellence across the organization
Strategic Operations Leadership & Key Project Execution
Leading the creation of Operations’ future-state strategy and capability roadmaps while ensuring that capability development aligns with Medica’s mission, purpose and enterprise strategies
Providing oversight and leadership of Operations’ priority projects portfolio to ensure it addresses organization-wide needs, and is properly prioritized and executed
Budget and Strategic Cost Initiatives
Overseeing and managing departmental budgets to ensure financial efficiency and adherence to allocated resources; implementing controls to track budget performance and address variances
Regularly evaluating and improving business procedures according to organizational objectives; adjusting operational budgets to promote profitability and optimize resource allocation
Increasing employee engagement while supporting teams through change and adoption of new initiatives
Job description
Medica’s Sr. Director of Strategic Operations Services is a transformational role, accountable for designing, implementing and measuring strategic programs and leading key operational departments that support critical business functions. This pivotal role will have an opportunity to make an impact in the way we deliver Medica’s experience through driving large-scale projects, leading implementations and elevating operational excellence across the organization.

Key Accountabilities Include:

Strategic Operations Leadership & Key Project Execution
• Leading the creation of Operations’ future-state strategy and capability roadmaps while ensuring that capability development aligns with Medica’s mission, purpose and enterprise strategies
• Providing oversight and leadership of Operations’ priority projects portfolio to ensure it addresses organization-wide needs, and is properly prioritized and executed

Budget and Strategic Cost Initiatives
• Overseeing and managing departmental budgets to ensure financial efficiency and adherence to allocated resources; implementing controls to track budget performance and address variances
• Regularly evaluating and improving business procedures according to organizational objectives; adjusting operational budgets to promote profitability and optimize resource allocation

People and Talent Development
• Supporting an inclusive work environment while enhancing skills, structuring career pathing opportunities and leadership succession planning
• Increasing employee engagement while supporting teams through change and adoption of new initiatives

This position requires a strategic thinker with a proven track record in managing complex projects and leading diverse teams, ensuring alignment with enterprise-level goals while enhancing workforce management, quality assurance, training, operational project management, knowledge management and operational risk management.

Qualifications:
• Bachelor’s degree or equivalent combination of education and work experience
• 10+ years of related work experience within healthcare with an emphasis on leading large-scale projects and implementations
• 7+ years of leadership experience with a focus in Operations, preferably within roles reflecting increasing span of responsibility

Additional Experience and Competencies:
• Organizational change management experience
• Process/workflow design and implementation experience, including development of controls
• Data-driven decision making
• Working in a matrixed organizational or governance environment; ability to influence individuals at all levels of leadership
• Ability to provide direction and coaching to individuals not under direct authority
• High Emotional Intelligence, executive-level presence, communication, and presentation skills

This position is a remote role with occasional travel to Minnesota. To be eligible for consideration, candidates must have a primary home address located within any state where Medica is registered as an employer - AR, AZ, FL, GA, IA, IL, KS, KY, MD, ME, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI.

The full salary range for this position is $143,500 - $246,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, ****** orientation, age, veteran status, disability, genetic information, or any other protected characteristic.