Job Description
Brand: Dimeh – www.dimeh.co.in
Position – Sr. E-commerce executive
Location – Goregaon East
Roles and Responsibilities:
Sales order confirmation.
· Order processing on All E-commerce Sales Panel viz.
· (Amazon, Flipkart, Myntra, Ajio, Nykaa)
· Processing Shipping of all sales order on Shiprocket.
· Escalation of all queries relating to shipping like NDR RTO etc.
· Coordination for refund of RTO Freight Charges, Shipment lost or damaged etc.
· Preparing Various MIS such as Daily & Monthly Sales, Returns, Cancellations etc
· Sales order daily report to director of the company.
· Stock as on date update report to director of the company.
· COD and EOD Receipts Reconciliation on daily basis.
· Product Rating report on daily basis
· Customer feedback MI
· Customer related services
· Handling all customer complaint, Replacement, Refund
Companies websites email for reply to customer mail, calls
• Write and edit product content that will be published on e-Commerce websites/portals like Amazon, Flipkart, Myntra, Ajio, Nykaa.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc.) to stay organized.
• Ability to multitask and meet deadlines while maintaining attention to detail.
Requirements
· Minimum of 2 years’ experience in a fast-paced, e-Commerce business.
· Hands-on experience in managing and maintaining e-Commerce websites/portals.
· Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify, Elementor), product development, competitive strategies, consumer research, industry trends and usability best practices.
· Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
· Familiarity with web design and a keen eye to detail.
· Excellent communication and collaboration skills.
· Analytical and multitasking skills.
· B.com degree in Marketing or relevant field.
Skills
· E-commerce
· Web Content Writing
· Marketing Strategies
· Advance Excel
Position – Sr. E-commerce executive
Location – Goregaon East
Roles and Responsibilities:
Sales order confirmation.
· Order processing on All E-commerce Sales Panel viz.
· (Amazon, Flipkart, Myntra, Ajio, Nykaa)
· Processing Shipping of all sales order on Shiprocket.
· Escalation of all queries relating to shipping like NDR RTO etc.
· Coordination for refund of RTO Freight Charges, Shipment lost or damaged etc.
· Preparing Various MIS such as Daily & Monthly Sales, Returns, Cancellations etc
· Sales order daily report to director of the company.
· Stock as on date update report to director of the company.
· COD and EOD Receipts Reconciliation on daily basis.
· Product Rating report on daily basis
· Customer feedback MI
· Customer related services
· Handling all customer complaint, Replacement, Refund
Companies websites email for reply to customer mail, calls
• Write and edit product content that will be published on e-Commerce websites/portals like Amazon, Flipkart, Myntra, Ajio, Nykaa.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc.) to stay organized.
• Ability to multitask and meet deadlines while maintaining attention to detail.
Requirements
· Minimum of 2 years’ experience in a fast-paced, e-Commerce business.
· Hands-on experience in managing and maintaining e-Commerce websites/portals.
· Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify, Elementor), product development, competitive strategies, consumer research, industry trends and usability best practices.
· Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
· Familiarity with web design and a keen eye to detail.
· Excellent communication and collaboration skills.
· Analytical and multitasking skills.
· B.com degree in Marketing or relevant field.
Skills
· E-commerce
· Web Content Writing
· Marketing Strategies
· Advance Excel
💡 Quick Summary
Seeking a career-building opportunity? The Sr| Ecommerce executive position is now open for candidates interested in the Counter Sales Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
