Job Description
Job Title: Sr. Event Technology Project Coordinator
Group/Team: Event Technology & Registration
Reports to: Manager or Sr. Manager (Event Technology & Registration)
Location: Remote within United States
Status: Full-time, Salaried, Exempt
Travel Requirements: 20%, domestic/international (passport required)
WHO WE ARE
Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. Our portfolio of clients includes world-shaping brands such as Amazon, Google, Microsoft, Salesforce, ServiceNow, and many others. As we look ahead to 2026 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences.
Our Event Technology & Registration team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a Sr. Event Technology Project Manager, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future.
WHAT WE ARE LOOKING FOR
The Sr. Event Technology Project Coordinator will serve as a lead on small-to-medium scale events simultaneously, as well as in a support capacity on medium-to-large scale events. This role is responsible for supporting and project managing event registration and attendee-facing digital platforms. This entails working with clients and other stakeholders to scope, build, launch and maintain digital event experiences and actively managing the attendee registration process. The Sr. Event Technology Project Coordinator will support event attendees through customer service and manage attendee data and reporting. This role will also support and manage onsite operations for related workstreams, including but not limited to badge pick-up/attendee check-in, attendee help desk, session scanning deployment, and content management functions through session catalogs and mobile apps.
This is an internal and client-facing role, working alongside Opus Project Managers, Technical Architects, Housing Managers, and Attendee Support team members, as well as external partners. The Sr. Event Technology Project Coordinator may fill support roles, workstream lead roles, or lead small project teams within Event Technology & Registration. This role requires the ability to independently manage own work and the ability to manage a small team’s deliverables over extended planning cycles.
The Sr. Event Technology Project Manager will ensure planning deadlines are proactively met, budgets are maintained, Opus and client processes are implemented, and client needs are anticipated and exceeded.
YOU SHOULD HAVE
2-3+ years of experience in a relevant role is required, with preference for experience in corporate events with the following tools: Rainfocus, Stova, Swoogo, Bizzabo, Cvent, Eventbase, Airtable
Proven experience in coordination of projects or events successfully from concept to execution
Bachelor's degree from four-year institution is preferred.
ESSENTIAL RESPONSIBILITIES
Lead the planning, execution, and closeout of attendee-facing event technology projects including, but not limited to registration, session scanning, and customer service
Work as lead on small-to-medium sized events and in support roles on large programs
Understand all workstreams supported by Opus Event Technology & Registration (e.g., technical architecture/platform configuration, housing management, customer service) and effectively partner with those team members on given projects
Independently manages assigned tasks on multiple concurrent projects across event types
Act as the primary point of contact for clients, internal stakeholders, and vendors for all event technology and registration workstreams
Demonstrate proficiency in digital platforms and tools; understands functionality, user experience, and troubleshooting; consults clients on configuration best practices
Develop, maintain, adhere to, and drive workback schedules
Manage documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plans
Participate actively in team and client meetings and document meeting outcomes. Able to lead recurring client meetings.
Proactively identify potential risks and develop mitigation strategies, escalating critical issues to senior management as appropriate
Delivers projects within time and budgetary requirements
Oversee standard onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams, and support complex onsite deployments in the same areas
Participate and contribute to internal resources; recommend process and resource improvements
Note: The Sr. Event Technology Project Coordinator may be placed in staffing assignments including event technology project management/support, registration management/support, housing management/support, and customer service.
SUPERVISORY RESPONSIBILITIES
Supervises work of project team members from Event Technology & Registration
Oversees work of temporary staff deployed onsite at events
COMPETENCIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong critical thinking, organizational, analytical and problem-solving skills
Effectively manages time to meet deadlines and support team deliverables
Confident communicator with strong verbal, written, and presentation skills
Excellent documentation skills
Skilled at prioritizing multiple projects in high-pressure, fast-paced environments
Adaptable to last-minute changes and frequent interruptions
Always maintains confidentiality and professionalism
Collaborative and able to work effectively with colleagues, clients, and vendors
Self-motivated and resourceful; able to self-direct learning and development with support of managers
Provides constructive feedback in a professional manner
Adaptable to multiple tool suites (e.g., Microsoft, Google, Slack, Zoom, Monday.com, file shares)
Solid math skills, for analyzing event data and supporting budget management and reconciliation
Interpret and respond to varied instructions and solve non-standard problems
Group/Team: Event Technology & Registration
Reports to: Manager or Sr. Manager (Event Technology & Registration)
Location: Remote within United States
Status: Full-time, Salaried, Exempt
Travel Requirements: 20%, domestic/international (passport required)
WHO WE ARE
Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. Our portfolio of clients includes world-shaping brands such as Amazon, Google, Microsoft, Salesforce, ServiceNow, and many others. As we look ahead to 2026 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences.
Our Event Technology & Registration team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a Sr. Event Technology Project Manager, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future.
WHAT WE ARE LOOKING FOR
The Sr. Event Technology Project Coordinator will serve as a lead on small-to-medium scale events simultaneously, as well as in a support capacity on medium-to-large scale events. This role is responsible for supporting and project managing event registration and attendee-facing digital platforms. This entails working with clients and other stakeholders to scope, build, launch and maintain digital event experiences and actively managing the attendee registration process. The Sr. Event Technology Project Coordinator will support event attendees through customer service and manage attendee data and reporting. This role will also support and manage onsite operations for related workstreams, including but not limited to badge pick-up/attendee check-in, attendee help desk, session scanning deployment, and content management functions through session catalogs and mobile apps.
This is an internal and client-facing role, working alongside Opus Project Managers, Technical Architects, Housing Managers, and Attendee Support team members, as well as external partners. The Sr. Event Technology Project Coordinator may fill support roles, workstream lead roles, or lead small project teams within Event Technology & Registration. This role requires the ability to independently manage own work and the ability to manage a small team’s deliverables over extended planning cycles.
The Sr. Event Technology Project Manager will ensure planning deadlines are proactively met, budgets are maintained, Opus and client processes are implemented, and client needs are anticipated and exceeded.
YOU SHOULD HAVE
2-3+ years of experience in a relevant role is required, with preference for experience in corporate events with the following tools: Rainfocus, Stova, Swoogo, Bizzabo, Cvent, Eventbase, Airtable
Proven experience in coordination of projects or events successfully from concept to execution
Bachelor's degree from four-year institution is preferred.
ESSENTIAL RESPONSIBILITIES
Lead the planning, execution, and closeout of attendee-facing event technology projects including, but not limited to registration, session scanning, and customer service
Work as lead on small-to-medium sized events and in support roles on large programs
Understand all workstreams supported by Opus Event Technology & Registration (e.g., technical architecture/platform configuration, housing management, customer service) and effectively partner with those team members on given projects
Independently manages assigned tasks on multiple concurrent projects across event types
Act as the primary point of contact for clients, internal stakeholders, and vendors for all event technology and registration workstreams
Demonstrate proficiency in digital platforms and tools; understands functionality, user experience, and troubleshooting; consults clients on configuration best practices
Develop, maintain, adhere to, and drive workback schedules
Manage documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plans
Participate actively in team and client meetings and document meeting outcomes. Able to lead recurring client meetings.
Proactively identify potential risks and develop mitigation strategies, escalating critical issues to senior management as appropriate
Delivers projects within time and budgetary requirements
Oversee standard onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams, and support complex onsite deployments in the same areas
Participate and contribute to internal resources; recommend process and resource improvements
Note: The Sr. Event Technology Project Coordinator may be placed in staffing assignments including event technology project management/support, registration management/support, housing management/support, and customer service.
SUPERVISORY RESPONSIBILITIES
Supervises work of project team members from Event Technology & Registration
Oversees work of temporary staff deployed onsite at events
COMPETENCIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong critical thinking, organizational, analytical and problem-solving skills
Effectively manages time to meet deadlines and support team deliverables
Confident communicator with strong verbal, written, and presentation skills
Excellent documentation skills
Skilled at prioritizing multiple projects in high-pressure, fast-paced environments
Adaptable to last-minute changes and frequent interruptions
Always maintains confidentiality and professionalism
Collaborative and able to work effectively with colleagues, clients, and vendors
Self-motivated and resourceful; able to self-direct learning and development with support of managers
Provides constructive feedback in a professional manner
Adaptable to multiple tool suites (e.g., Microsoft, Google, Slack, Zoom, Monday.com, file shares)
Solid math skills, for analyzing event data and supporting budget management and reconciliation
Interpret and respond to varied instructions and solve non-standard problems
💡 Quick Summary
Seeking a career-building opportunity? The Sr.Event technology project coordinator position is now open for candidates interested in the Back Office Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
